Job Title: Welfare Officer
Location: Tunbridge Wells Area including Isle of Sheppey
Salary: £14,208 – £15,787 per annum (FTE £26,640 – £29,600)
Job type: Part time, Permanent (20 hours per week)
Closing Date: 31st March 2023
The Pilkington Family Trust, a highly regarded charity operating throughout the UK are looking for an experienced Welfare Officer to visit and contact beneficiaries of a welfare programme, mainly in the South East area.
Job Purpose:
To visit and contact by telephone on a regular basis, beneficiaries in necessitous circumstances, identify their needs and put in place appropriate services/benefits enabling them to remain as independent as possible in their own home.
Key Responsibilities:
- To visit beneficiaries in their own homes
- To contact on a regular basis, beneficiaries who choose not to have a visit
- To carry out assessments on beneficiaries and make appropriate referrals
- To visit new retirees and assess for level of contact required
- To accept referrals from external bodies and take appropriate action
- To acquire full knowledge of the Pilkington Family Trust Welfare Programme and a working knowledge of State Benefits and all other associated benefits available to older people
- To maintain accurate and up to date administration records
- To represent Pilkington Family Trust on external bodies as and when required
- To attend Welfare Officer Meetings in St Helens and any appropriate training activities
- To arrange and attend various beneficiaries’ activities including lunches, outings
Skills and Experience:
- Level 4 Diploma in Adult Care or qualification of same standard
- Preferably be educated to GCSE standard to Grade C/5 or above
- Full, clean driving licence essential
- Good computer skills including knowledge of Microsoft Office
- Must be experienced in working with older people in unsupervised situations
- Must demonstrate proven experience in assessing individual care needs
- Should have experience of working as part of a team and working in isolation
- Experience of working/liaising with other agencies would be an advantage e.g. Health professionals/Care Agencies etc.
- Basic knowledge of state benefits is desirable
- Job demands excellent communication skills both written and verbal
- Must be able to demonstrate ability to communicate verbally with beneficiaries, colleagues, managers, volunteers and outside agencies
- Good report writing skills are essential in order to make grant applications and maintain records
- Have empathy and be of a caring nature showing personal warmth but able to cope with emotional situations
- The job is based from home, Monday to Friday (20 hours per week)
- Car Owner essential. Expenses paid.
Benefits:
- Job related training and attractive terms and conditions
- Opportunity to contribute to the Pilkington Group Personal Pension Plan
Please click on the APPLY button and CHECK YOUR EMAILS to complete the attached application form.
Due to the nature of the role sponsorship and relocation assistance will not be provided so candidates must already possess the right to live and work in the UK to be eligible for the role.
Candidates with the relevant experience or job titles of; Home Carer, Welfare Benefits Advisor, Support Worker, Support Assistant, Social Care, Social Worker, Vulnerable Adult, Support Assistant, Adult Support Worker may also be considered for this role.
