Job Title: Warehouse Operative / Back to Base Support Engineer
Location: Plymouth
Salary: Competitive
Job Type: Full Time, Permanent
Founded in London in 1922 the company has been at the forefront of vehicle servicing & maintenance ever since. They are a business full of great people who care about their jobs, their colleagues and their customers.
Job role:
The post holder’s primary tasks will be to carry out warehouse duties and provide back up support for the Back to Base department.
In addition to warehouse duties, other tasks will include repairs and calibration of equipment and handling warranty returns from customers and engineers. Assessment of the validity of warranty claims by inspection of the items returned. Some technical support work and updating of technical library.
Duties:
- To prioritise and action items returned for warranty claim and calibration both from customers and engineers.
- Effective liaison with other departments and our suppliers.
- To effectively follow procedures to ensure maximisation of warranty claims on suppliers
- Adhere with health and safety procedures, reporting problems and contributing to solutions where possible.
- Contribute to efficient running of warehouse.
The Candidate:
- Experience in all types of calibration/lubrication and parts returns for warranty purposes
- Experience in technical processes, fault finding and examination of warranty parts returns.
- Understanding of warehouse procedures
- Able to understand and follow admin procedures
- Computer literate
- Customer service and communication skills
- Ability to use initiative and liaise with a range of personalities
The Company recognises their duty to actively promote Equal opportunities for all employees and to eliminate discrimination (whether direct or indirect or perceived) in its various forms.
It is our intention to do what is reasonably practicable to ensure the company’s employment methods and procedures achieve this.
