Venues Manager

Job Title: Venues Manager

Location: Petersfield

Salary: £30,825 p/a

Job Type: 37 hours p/w, Permanent, full time

The Role:

Required to manage all buildings in the Council’s ownership ensuring that all regulatory requirements are fully met and have responsibility for the daily operations of community buildings plus the promotion of and responsibility for the Festival Hall.

Key Duties and Responsibilities:

• To be the primary point-of-contact for customers; artists, companies, audiences, tenants and individual hirers of the venues at the Town & Festival Hall, Love Lane Pavilion and The Avenue Pavilion
• To manage the building facilities at the catering concession and toilets at The Heath and other leased properties within the Council’s property portfolio. Ensure all customers are treated with the highest standards of care and attention
• To manage the venues booking system and to process all bookings, keep effective records of hirers, charges and authorise the return of deposits, in conjunction with the Finance Officer
• To be key holder and ensuring the security of the Town & Festival Hall and The Avenue Pavilion through a system to manage access by users and hirers when required
• To be responsible for high standards of presentation and safety of the venues, including conducting venue checks to ensure that the venue and immediate areas are clean and safe prior to the start of shift, before and after events and shows
• General housekeeping of the venues; undertaking walk-rounds of the buildings to ensure they are safe and well-presented, troubleshooting where necessary
• To review and update regularly the schedule and frequency of work to maintain the venues at the Town & Festival Hall, Avenue Pavilion. Love Lane Pavilion and The Heath including liaising with suppliers and contractors to supervise work
• To ensure the servicing, maintenance and operational performance of plant and equipment used in all Halls, maintaining records and diaries as appropriate
• Ensure all licensable activities undertaken are legally compliant. Ensure Health and Safety, Legionella and Fire Risk and other relevant assessments are in place and regularly reviewed. To ensure all relevant venue licences are applied for and in date including PPL and PRS
• To manage the Health & Safety of all of the venues
• Undertake risk assessments, comply with safe systems of work and actively promote a safety culture within the workplace
• Contribute to a programme of Town Council organised events in the Festival Hall which help optimise usage capacity of the venue, drive revenue and develop event management experience
• Lead on the delivery of Town Council organised events in the Festival Hall including post event reports
• Work with colleagues to ensure Town Council organised events at the venues are publicised and promoted
• To manage inc regular training of a small team and allocation of duties as required
• During Town Council organised events, to be responsible for supervision and briefing of relevant Front of House venue staff, including volunteers. To lead positively and professionally by example, to ensure that the highest standards of customer care and professionalism are always upheld
• To keep the Town Clerk informed of any staff matters likely to affect the performance of staffing team or to influence the team objectives
• To provide input to the Finance Officer to assist with the preparation of budgets

Requirements:

• Experience of managing staff and venue management
• Recognised qualification or experience in relevant discipline
• Demonstrate experience of staff management including strong leadership skills and attributes
• Experience in the preparation and managing of budgets
• Ability to manage and coordinate a variety of building uses and client bases
• Experience and ability to plan and prioritise work in a demanding environment effectively under pressure and meet deadlines
• Experience of regulatory requirements for buildings and public venues
• Ability to undertake financial planning, controlling and monitoring of approved Revenue and Capital funding.
• Ability to work independently on projects
• Ability to establish effective working relationship both within the Council and with outside agencies, groups and organisations
• Proven delivery of results, including financial and performance
• Good organisational skills; with the ability to set up and maintain organised work systems
• Ability to plan and organise own workload, maintain high quality and output and achieving set deadlines and targets

Benefits:

• Local Government Pension Scheme
• Local living accommodation

If you’re interested in the role and would like to put yourself forward please hit APPLY.

Candidates with the experience or relevant job titles of; Events Manager, Facilities Manager, Operations Manager, Venue Operations Coordinator, Event Services Manager, Venue Coordinator, Event Operations Director, Event Facilities Manager, Venue Operations Manager, Venue Services Manager, Facilities and Events Coordinator, Event Logistics Manager, may also be considered for this role.