Job Title: Temporary Accommodation Officer
Location: East Suffolk Council, Lowestoft
Salary: £22,571 – £28,226 per annum
Job Type: Full Time (37 hrs per week), Fixed term (12 Months)
Closing Date: 8th April 2022 – 1:00pm
East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.
The Role:
You will be responsible for a portfolio of directly managed temporary accommodation, delivering tenancy sign ups, tenancy administration including data recording and retention, notification, and data sharing with both internal and external services. You will work closely with landlords, establish good working relationships with internal and external partners and provide ongoing support to temporary accommodation tenants. You will also be responsible for the delivery of the Council’s Private Rented Access Provision and for procuring accommodation as and when required to meet the Council’s ongoing Temporary Accommodation needs. You will be the first point of contact for our landlords and key partners.
You will be able to demonstrate excellent interpersonal, interviewing and written communication skills along with an understanding of the Housing Act 1996 (as amended). You will also have excellent organisation and negotiation skills as well as the ability to remain calm when challenged on decisions and dealing with difficult situations.
If you think you have what it takes to be successful in this role, even if you don’t meet all of the essential requirements, please apply. We would appreciate the opportunity to consider your application.
To succeed in this role, you will need:
- Experience of working in a housing environment or related field
- Knowledge and understanding of Housing Law, Housing Benefit Regulations and Welfare Rights/reform
- Experience of dealing with the public in difficult situations
If you think you have what it takes to be successful in this role, even if you don’t meet all of the essential requirements, please apply. We would appreciate the opportunity to consider your application.
Why work for us?
East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video on our site and hear why our employees think it is such a great place to work.
Here are some of the main benefits:
- Great opportunities for training and development
- Generous leave entitlement (equivalent to 24 days a year, increasing to 30 days after 5 years’ service, plus bank holidays)
- Local government pension scheme
- Free car parking (for when you are working in the office)
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.
Please click on the APPLY button and you will be redirected to the Council’s careers page.
Candidates with experience of; Housing Options Officer, Social Housing Advisor, Homelessness Officer, Housing Needs Officer, Housing Officer, Housing Support Officer, Housing Assistant, Housing Officer, Housing Services, Social Housing Assistant, Supported Housing Officer, Social Housing Worker, Housing Administrator will also be considered for this role.
