Job Title: Temporary Accommodation Officer
Location: Harrogate
Salary: £22,183 – £24,491 per annum
Job type: Full Time, Permanent (37 hours per week)
Closing Date: 8th February 2022
Looking for a new start? Come and work at Harrogate Borough Council.
Our values guide everything we do, and everything we do has an impact on the people who live here.
About the role:
Reporting to the Housing Options Team Leader, you will join a team of staff responsible for the day to day management of the council’s temporary accommodation for homeless households.
Spending most of your time on site, you will ensure the effective management and security of temporary accommodation, providing a stable environment for residents, minimising disruption and incidents of anti-social behaviour and offering advice and assistance to residents. You will also take part in an out of hours rota system responding to homelessness emergencies throughout the district. You will work largely on your own initiative, organising your own workload, often having to make on the spot decisions.
About you:
You should have experience of dealing with the public in a wide range of situations. You should have an appreciation of the circumstances which cause homelessness and be able to identify solutions which help address the range of problems experienced by households in temporary accommodation. Previous housing experience and/or working with other agencies is preferred, but not essential.
You should have a full driving licence and use of a vehicle for which an appropriate allowance is payable. This post is subject to an enhanced Disclosure and Barring Service check.
Benefits:
As well as leisure facility discounts, flexible working, staff discounts and the option to join the Local Government Pension Scheme, we also give a generous annual leave allowance starting at 26 days per annum (plus 8 bank holidays) rising to 29 days per annum after 5 years’ service.
Please click on the APPLY button and you will be directed to the Council’s website to complete your application.
Candidates with the relevant experience or job titles of; Housing Options Officer, Social Housing Advisor, Homelessness Officer, Housing Needs Officer, Housing Officer, Housing Support Officer, Housing Assistant, Housing Officer, Housing Services, Customer Housing Assistant, Social Housing Assistant, Supported Housing Officer, Social Housing Worker, Housing Administrator may also be considered for this role.