Job Title: Technical Sales Specialist
Location: Head Office, in Team Valley, Newcastle Upon Tyne.
Salary: Up to £30K + Bonus
Job Type: Full time , Permanent
About the role;
As a Technical Sales Specialist you will be responsible for delivering orders in through the sale of TSG approved products and services in line with individual targets.
Operating across the sales team and with clients to ensure consistent and collective sales performance in conjunction with the Client Directors, CSM’s and technical consultants. Technical Sales Specialists will contribute to orders in GP through transactional sales and CD/CSM opportunities. Transactional sales are typically defined as those that fall into the sub £5k GP order and opportunities value.
Who are we?
TSG (Technology Services Group) are a Managed IT Services provider servicing business UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of +80. Our values are Team TSG, Service Excellence and Shared Growth, these sit at the core of our business helping us to achieve our mission.
Why should I work for TSG?
It is our people that make TSG what it is and a great place to work. We put a lot of work in to creating a trusted, open, fair culture and as a result, we have been named as one of the ‘UKs Top 100 Best Large Companies’ and one of the ‘Top 50 Technology Companies’ to work for. In addition, we have been awarded a 2 star accreditation for ‘Outstanding’ employee engagement.
Here’s why;
- Our open and honest culture where feedback is taken on-board and acted upon
- The monthly wellbeing check-ins we complete with all staff and the support provided off the back of those where needed
- Our social events. In addition to regular virtual quizzes and other ad hoc team building events, we launched the very first ‘TSG Festival’ in 2021, Team TSG’s feedback was so positive that we have decided to make it a yearly event
- Two paid CSR days per annum that you can use towards giving something back
- Our charity fundraising – TSG have raised over £20,000 in the last 2 years for our current chosen charity Mental Health UK. We have also recently launched our very own ‘TSG Foundation’
- Our responsibility as a business to the environment as we are working towards becoming a net carbon zero business
- Flexible working policy
- Relaxed dress policy
- Excellent progression opportunities, training and support, including recognised qualifications
Job responsibilities will include, but are not limited to;
- Achievement of individual targets as defined quarterly throughout the financial year
- Active participation within key clients and supporting Client Directors and Client Success Managers in the initial sale and follow up of quotations via transactional sales campaigns, maximising transactional sales opportunities.
- Develop and demonstrate an excellent working knowledge of TSG Technical product portfolio
- Proactively engage TSG clients and prospects in a consultative manner to identify and advise suitable product solutions and propositions.
- Look for all opportunities to cross and upsell through active engagement throughout the sales cycle
- Provide timely and accurate forecasting throughout each quarter of the financial year
- Build and maintain a qualified pipeline in accordance with aggregate targets and conversion levels
- Effective and accurate use of TSG CRM system, planning and time management
- Proactive use of the TSG Halo portal to identify and follow up transactional sales opportunities.
- Strict adherence to TSG’s sales process, governance and customer engagement charter
- Possess a high degree of self-awareness and appetite for personal development and improvement
- Actively seek coaching, input and guidance from management and colleagues
Knowledge, Skills & Experience;
- Relevant technical or technical sales qualifications desirable
- Min 2-years in sales-based role or appropriate direct customer facing role
- Able to evidence consistent over-achievement and performance throughout career
- Ability to build rapport and good working relationships with key stakeholders
- Commercial awareness
- Demonstrates enthusiasm and proactively seeks opportunities to improve sales
- Demonstrates commitment to the role, team and company, and will go the extra mile when required
Benefits;
- Company bonus scheme
- 25 days annual leave + public holidays
- Life assurance 4 x Salary
- Contributory pension scheme at 4% matched
- Perkbox discounts
- Paid CSR Days
- Company sick pay
- Income protection cover
- Enhanced Maternity and Paternity pay
- Home-based and hybrid opportunities
- Long service benefits including increased annual leave accrued with service
- Cycle to work scheme
- Employee recognition scheme
Candidates with the relevant experience or job titles of: Business Developer, Sales Development, Business Development Lead, Senior Sales Executive may also be considered for this role
