Job Title: Team Manager – Modern Slavery Victim Care
Location: Dover (Hybrid)
Salary: £40,563 per annum
Job Type: Full time, Permanent
Closing Date: 13th June 2024
We are currently looking for a Team Manager to join our compassionate and dedicated Modern Slavery and Victim Care (MSVC) team, on a permanent contract.
The successful candidate will be an effective communicator with strong leadership skills and they will have passion for supporting our vulnerable clients.
The purpose of this role is to provide the day to day management for one of the regional MSVC Teams and will have line management responsibility for MSVC Senior Advisers and Advisers. The post-holder will be responsible for ensuring that Migrant Help provides effective and qualitative services in line with contractual obligations and statutory compliance requirements. The post-holder will ensure that quality standards are met and, where possible, exceeded.
If you are organised and resilient and have demonstrable experience supervising and providing feedback and support to a team and are looking for an exciting role that makes a difference, we’d love to hear from you!
As the Team manager your duties would include:
- Responsible for day-to-day operational management of the designated MSVC Team and providing cover for other MSVC Team Managers and the MSVC Accommodation Manager as required
- Managing staff rotas, workload allocation and delegating work appropriately ensuring effective delivery of service and in line with contractual requirements
- Ensure all personal and staff development/training requirements are met within agreed time scales, through supervision, appraisal process (SAA) and the Recruitment and training of new staff
- Incident management and lead on safeguarding within the team including Conducting individual/local/service level risk assessments
- Recording, collation and provision of contract finance and performance reporting as per contract deadlines, including but not limited to; invoicing, information security, safeguarding, client information, capacity monitoring, KPIs, quality management
- Develop and maintain effective working relationships with relevant internal and external stakeholders
- Attend contractor/grant meetings with or in place of the MSVC Head of Service or other senior members of staff, and participate in local/regional forums, stakeholder and policy groups relevant to the MSVC Service
- Keep up to date with best practice in the sector and any new legislation which may impact service users; disseminate as appropriate to the MSVC Service
- Assisting with the drafting of internal processes and guidance documents
- Conduct regular team meetings to ensure that staff are kept up to date
The experience and skills you need:
- Previous experience in a people management role and experience of supporting or managing others in their work
- Skilled at working under pressure and to deadlines
- A good general knowledge of the statutory and voluntary provision of assistance to be provided to victims of modern slavery and asylum seekers
- Excellent administrative and organisation skills, with meticulous attention to detail
- Experience attending external multi-agency and stakeholder meetings and developing partnerships
About Migrant Help:
Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.
We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.
Benefits:
- Flexibility and work life balance
- Enhanced family friendly provisions
- Additional holiday entitlements
- Perkbox benefits
- Non-contributory pension scheme.
At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.
We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job.
Please click on the APPLY button to complete the application form for this role.
Candidates with the experience or relevant job titles of; Charity Team Leader, Charity Manager, Customer Service Team Leder, Client Service, Team Client Advisor, Client Advisor, Senior Advisor, Charity, Charity Team Leader may also be considered for this role.
