Job Title: Team Leader
Location: Bristol
Salary: £29,115 to £34,737 depending on experience
Job type: Full time – Permanent
The Bristol Parents Alliance is a city-wide partnership that Elim leads with our partners Places for People. Together we deliver specialist housing and support services to vulnerable parents.
This is an exciting opportunity with exciting developments ahead, to manage our Parents accommodation and support services at Priory Court in central Bristol and Lanercost and Wigton in Southmead.
Purpose:
We are seeking a highly driven and motivated individual with proven ability or the clear potential to lead a team in the delivery of quality support to vulnerable parents, who shares our values and commitment to achieve the best possible outcomes for the families we support.
The Team leader is expected to have day to day responsibility for service delivery of the Bristol Parents Alliance. Ensuring quality support is delivered to parents at Priory Court and Lanercost and Wigton services. You will lead, motivate, and inspire your staff team to deliver a high quality, trauma informed, and strengths based service for vulnerable parents. You will work collaboratively with your team when supporting residents with complex issues.
What you will be doing:
- Provide leadership to services that are designed to reduce repeat homelessness and improve outcomes for parents and their children
- Provide line management, direction, support, and coaching to the staff team, promoting, and supporting ongoing professional development
- Create and develop a positive culture where staff perform well and enjoy their roles, so residents are supported to engage and have planned move on within timescales
- Lead the multi – agency working with the Local Authority, and all other relevant external agencies required to reduce repeat homelessness and improve outcomes for vulnerable parents
- Be responsible for the maintenance and security of the buildings under your remit, in line with our Health and Safety compliance framework
- Monitor staff performance and give constructive feedback. Recognise and reward good performance, and address promptly poor performance or inappropriate behaviour
- Achieve individual and team KPI’s and contribute to departmental KPIs. Work in accordance with all relevant policies and procedures
- Lead and embed the culture of continuous improvement within your services
- Positively work with change and contribute to the development of services as and when required
- Be responsible for attending and completing mandatory and other required training, development, and online courses
- Contribute to and participate in the appraisal and performance management process
- Communicate and consult with residents, staff, and stakeholders clearly, and with transparency
- Work alongside staff with complex cases such as a safeguarding concern
What you will need to be successful:
- Previous experience of managing a supported housing service or relevant management / leadership role, including significant experience of leading, managing, and motivating staff
- Knowledge of support services delivery and understanding of delivering services within a Psychologically Informed environment
- Up to date knowledge of Safeguarding and Protection from Abuse strategies as they relate to children, young people, and adults, with the ability to identify risk and embed this within the team
- Knowledge of child development
- Knowledge of ACES and trauma informed support
- Ability to build a strong, cohesive, and effective team
- Self-motivation and tenacity, with the ability to work under pressure at times, manage competing priorities and organise workload effectively
- Ability to be proactive and seek creative solutions to operational problems and provide learning and development opportunities for others
- Driving license and access to a vehicle are essential
Elim colleagues benefit from:
- 25 days annual holiday rising to 30 days
- Paid day off for your birthday each year
- Access to training and career development through Elim Skills Academy
- Flexible working
- Company pension
- Life Assurance.
- Health cash plan, which includes discounts to a wide range of shops and services.
- Free onsite car parking
In order to be considered for this role please click APPLY now!
Closing Date: 08th December 2023
Interview Date: 14th December 2023
We are continuously developing our inclusive, values-driven culture that welcomes and embraces the diversity of our staff and customers. We are keen to increase our own diversity and particularly welcome applications from underrepresented groups.
Candidates with the relevant experience and job titles of: Social Worker, Senior Outreach Worker, Charity Support Worker, Support Assistant, Charity Outreach Support Worker, Social Worker, Support Worker, Enabler, Social Carer, Care Management, Support Coordinator, Care Manager, Support Manager, Social Care Coordinator, Youth Social Worker, Guidance Councillor, Young Persons Advisor, Youth Worker, Youth Support, Support Assistant may also be considered for this role.
