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Job Title: Support Officer (PSEG)

Location: Harrogate

Salary: £21,575 – £22, 369 per annum – Grade C.

Job type: Full Time, Permanent (37 hours per week). The Council operates a flexible working policy and there is opportunity for some hybrid working subject to approval.

Closing Date: 24th October 2022.

Looking for a new start? Come and work at Harrogate Borough Council.

Our values guide everything we do, and everything we do has an impact on the people who live here.

The Place Shaping & Economic Growth Service is looking for an enthusiastic and proactive person to join the Support Team, based at the Civic Centre, Harrogate.

About the role:

Do you want to be part of helping shape the future of our district?

Are you an enthusiastic and self-motivated team player, who can deliver the highest level of customer care? Are you also someone who can maintain a cheerful and positive disposition, regardless of what comes your way? We are a friendly and forward-thinking team looking for likeminded people to join us in delivering our success.

If this sounds like you – we would love to hear from you.

In this role you will be working within a team of 16 which provides a wide range of specialist support services across the whole of the Place Shaping & Economic Growth service, to ensure efficient, effective and compliant service delivery. The successful candidate will undertake work across a diverse range of back office and ‘front of house’ support services within a busy customer-facing environment, including but not limited to Planning, Building Control, Land Charges, Strategic Property and Economy & Transport.

Our office is a new, attractive and welcoming working environment and we also offer flexible working and home working supported with technology to make it seamless. Importantly, we are keen to ensure we support your individual training and development needs. We also offer a childcare voucher scheme, car and bicycle loans and leisure facility discounts.

Benefits of being an employee:

Working for us means you get access to a range of benefits, including:

  • 26 days paid leave (rising to 29 days after five years of service) and bank holidays
  • Competitive pay with annual incremental progression
  • The chance to join the Local Government Pension Scheme
  • Discounted access to our swimming pools and Brimhams fitness centres
  • Free parking (at most of our sites)
  • An interest free season ticket loan
  • A cycle to work discounted bike scheme
  • A ‘green car’ scheme
  • Health cash plans
  • Eyecare vouchers
  • Our employee assistance programme

Please note – Harrogate Borough Council reserves the right to close vacancies before the closing date if a high volume of applications are received.

Harrogate Borough Council requires all applicants to complete the council’s application form and attach their suitability statement and CV.

Please click on the APPLY button and you will be directed to the Council’s website to complete your application.

Candidates with experience of; Service Coordinator, Service Support Administrator, Customer Services Executive, Customer Service Representative, Administrative Support, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Business Support Administrator, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will also be considered for this role.

How can we help?
How can we help?

If you have any questions and you would rather chat to a member of our team please email or call us about this role.

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