Job Title: Support Officer (Safer Communities)
Location: Harrogate
Salary: £20,852 – £22,129 – Grade D.
Job type: Full Time, Permanent (37 hours per week). The Council operates a flexible working policy and there is opportunity for some hybrid working subject to approval.
Closing Date: 28th August 2022.
Looking for a new start? Come and work at Harrogate Borough Council.
Our values guide everything we do, and everything we do has an impact on the people who live here.
The Safer Communities service is looking for an enthusiastic and proactive person to join the Support Team, based at the Civic Centre, Harrogate.
About the role:
Working under the general direction of the Senior Support Officer in a regulatory service, you will provide, technical, financial and administrative support to the Environmental Protection, Food, Licensing and Occupational Safety teams. You will be the first point of contact for the team answering enquiries, keeping the database up to date, processing various licence applications, producing invoices and recording payments, advising customers on our processes and liaising with internal and external partners. Full training will be provided to the successful candidate.
Candidate Requirements:
You must have a good standard of education at NVQ level 2 or equivalent, be able to use technology to a high standard, have excellent communication and interpersonal skills, the ability to use your own initiative, work under pressure and contribute towards the continual improvement of the service.
Benefits of being an employee:
Working for us means you get access to a range of benefits, including:
- 26 days paid leave (rising to 29 days after five years of service) and bank holidays
- Competitive pay with annual incremental progression
- The chance to join the Local Government Pension Scheme
- Discounted access to our swimming pools and Brimhams fitness centres
- Free parking (at most of our sites)
- An interest free season ticket loan
- A cycle to work discounted bike scheme
- A ‘green car’ scheme
- Health cash plans
- Eyecare vouchers
- Our employee assistance programme
Please note – Harrogate Borough Council reserves the right to close vacancies before the closing date if a high volume of applications are received.
Harrogate Borough Council requires all applicants to complete the council’s application form and attach their suitability statement and CV.
Please click on the APPLY button and you will be directed to the Council’s website to complete your application.
Candidates with experience of; Service Coordinator, Service Support Administrator, Customer Services Executive, Customer Service Representative, Administrative Support, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Business Support Administrator, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will also be considered for this role.
