Support Analyst
Location: High Wycombe
Salary: Starting Salary 24k-28k per year.
Job type: Full Time – Permanent.
Had enough of the same old crappy job adverts that lead you down a path with the usual buzz words? Dynamic, team player, high-level. This isn’t one of them.
We’re a proud, resilient British software company in the hospitality sector who are looking for individuals who care about their job and want to move forward with their careers. Of course we would like people with certain skills in an ideal world, but our ideal candidate is someone who’s willing to embrace all that’s thrown at them. We want people who simply want to give it a go. Who thinks that not trying is worse than failure?
We are in an incredibly competitive industry. We’re constantly developing and evolving to keep up with the ever-changing needs of the hospitality sector. However, it’s not just about the technology. We’re proud to provide exceptional service and support to our customers, to ensure they can optimise their software to meet their individual needs.
The Role:
Due to the continued success of Quadranet, we’re looking for a Support Analyst to join our growing team. As a Support Analyst you’ll be responsible for:
- Installing both hardware and software across hospitality venues in the UK
- Maintaining a high knowledge of our products
- Training customers to a high standard
- Building strong relationships with our customers
- Carrying out account manager visits to existing customers
- Assisting on the Support Desk when not out on site
This role will involve travelling across the UK and possibly beyond, however when not out at site the role will be office based in Stokenchurch, J5 M40.
Benefits:
We’re invested in you and your success. We put people at the heart of our business and we truly believe that by supporting one another, we will all succeed.
- Starting Salary 24k-28k per annum
- Company Pension
- Regular Social Events
- 25 days annual leave (plus bank holidays)
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of; Product Installer, Helpdesk Assistant, Software Developer, Software Engineer, Software Tester, IT Software Developer, IT Software Engineer, IT Service Desk Technician, Customer Support, Junior Support Technician, 1st Line Support, 1st Line Helpdesk Engineer, Client Support Assistant, System Support may also be considered for this role.
