Student Wellbeing and Support Officer

Job Title: Student Wellbeing and Support Officer

Location: Highbury, Portsmouth

Salary: £21,222 – £23,277 (Full-Time Equivalent)

Job Type: 29 Hours per week, 39 Weeks per year, Part-Time, Permanent

About City of Portsmouth College:

As the newly merged City of Portsmouth College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workplace culture and one that offers competitive benefits for its staff. By joining us, you will personally be part of the change we are driving and will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators. Everyone at City of Portsmouth College is part of the bigger picture and together, each role makes an impact and in turn a difference to our students learning journey.

We have an unrivalled curriculum of courses on offer for students of all ages and stages covering A-levels, Apprenticeships, Vocational & Technical courses. We also offer Higher Education, Online learning and Community courses that appeal to the needs of the local community.

What we offer:

• Annual Leave: 41 days which includes 25 days, 8 days for Christmas closure plus 8 bank holidays
• Local Government Pension Scheme 26.10%
• Learning & Development programmes by The Community Adult Education Department.
• Onsite discounts: COPC Hair Salon & 50% off at the COPC Sports Centre.
• Online discounts: Unidays, Student Beans and Totum with a COPC email address.
• Free car parking across all campus sites.

About the role:

To work closely with, the wider student experience team, to provide student support. The role will involve supporting students with welfare and well-being needs and provide information and advice on a range of areas including courses, financial support, and college related information to learners to improve their likelihood of successful completion of their programme and progression into further/higher education, training, or employment. In addition, the post holder will be required to provide and support the range of activities to engage learners within the wider community of college life and preparation for life in society.

Key Responsibilities:

• Support the work of the Student Experience team at the campus to ensure the service meets the college’s statutory duties on safeguarding, child protection and adults at risk;
• To support and assist other Student Experience staff with activities when required
• Provide proactive support to all students, working collaboratively with staff, parents/carers, and external agencies to address any barriers that may affect their experience and progress.
• Identify students who require well-being support in college
• To work with students both on a one-to-one basis and in small groups, including transition cohorts
• Provide advice and support, signposting students to both internal and external support services
• Develop and deliver appropriate Health & Well-Being resources to support student health & well-being, working with the Enrichment team.

To be successful in this role, below is what we would need from you:

• Level 3 IAG qualification/Safeguarding training or willingness to undertake these
• Experience of mentoring or coaching
• Experience of working with employers, voluntary organisations, or agencies
• Experience of working with young people 16-19 in an educational setting
• The ability to deal with challenging behaviours and situations in a calm and professional manner
• Knowledge and understanding of safeguarding issues and procedures

Diversity and Inclusion

Equality, Equity, Diversity, and Inclusion are central to the work of City of Portsmouth College. This underpins the vision of the College to transform lives through providing exceptional education and training.

The College’s commitment to Equality, Equity, Diversity, and Inclusion is reflected in the continued successful promotion of these strands through the curriculum, enrichment activities and the range of direct and indirect student support services.

Pre Employment Checks

The City of Portsmouth College is committed to safeguarding and promoting the welfare of children and young people in our college. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references.

We reserve the right the close the job advert when we have had successful applications, and it may not run for the full duration of the advert.

We do not accept CV’s from agencies for these roles.