Job Title: Spanish Speaking Sales and Purchasing Administrator
Location: Berinsfield, between Oxford and Wallingford (OX10)
Salary: £20,000 – £25,000 per annum
Job type: Permanent, Full time
The company was formed in 2004 inspired by a passion for Spanish food and culture – this family run company is now one of the UK’s leading importers and distributors of high-quality Spanish foods.
The Role:
Your focus will be two-fold; utilising your language skills to support both purchasing and sales processes. You will enable the smooth operation of purchasing, product information, customs and excise documentation, help with the sales process (particularly with Spanish customers), and provide technical assistance to both departments by liaising with our suppliers.
Your Purchasing duties:
- Liaise with suppliers regarding orders, product information, pricing and technical information.
- Liaise with external customs agents to ensure customs and excise documentation and processing is effectively completed.
- Answer questions from existing suppliers about the features and capabilities of new products and document and capture the interaction into the company CRM.
- Gather and organise product information from suppliers including accreditation, pricing and technical information.
- Handle a spectrum of enquiries product features and technical support.
Your Sales duties:
- Provide first-line support for B2B customers and retailer customers in a polite and efficient manner.
- Handle a spectrum of enquiries around sales, orders, product features and technical support.
- Answer questions from existing customers about our products and service and capture the interaction into the company CRM.
- Outbound calling to existing and lapsed customers to generate sales.
Your skills and requirements:
- Fluent – written and verbal, in Spanish and English – Essential.
- Experience in a technical customer service role in an office environment would be beneficial.
- Ability to build strong collaborative relationships with suppliers, customers and retailers.
- Excellent organisation, time management and ability to multi-task.
- Be able to communicate effectively to both technical and non-technical customers.
Personal Profile:
- Required to be fluent in Spanish and English, both written and spoken.
- A background in B2B would be beneficial.
- Ability to successfully manage multiple client relationships.
- Proven experience working under pressure in a sales environment.
- Excellent communication and listening skills.
- A polite, confident and friendly telephone manner.
- Proficient IT skills, including MS Office.
- Self-starter and able to work independently, but also a strong team player.
- Adaptable and have the flexibility to cover other tasks when required (e.g., holiday cover).
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of; Procurement Administrator, Assistant Procurement Executive, Administrative Assistant, Procurement Admin, Assistant Buyer, Office Assistant, Office Admin, Procurement Assistant, Office Administrator, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Sales Administrator, Customer Service Administrator, Business Support, Purchaser, Purchasing, may also be considered for this role.
