Job Title: Retail Showroom Manager
Location: Exeter
Salary: £25,000 – £32,000 dependant on experience
Position: Permanent, Full Time
Benefits: Pension, 23 days holiday plus bank holidays and Christmas Eve
The company is a leading Importer of Natural Stone and Porcelain Products in the UK; they are a family run business that has grown into a very successful and reputable company within the industry. They have 12 showrooms across the UK and are currently recruiting for a Showroom Manager to manage their brand new Exeter showroom.
This is a fantastic opportunity for a motivated, confident sales/customer focused Manager with a good eye for design. Full training provided as well as a great working environment.
Key Responsibilities:
The main purpose of the role is to lead and grow this brand new showroom, by providing excellent customer service, guiding customers through the extensive range of products within the showroom, guiding them through the buying process right from the first visit through to advice on laying the tiles once delivered and proactively developing relationships with both retail and trade clients.
Duties include product advice, providing design ideas, raising quotations, dealing with telephone queries, problem solving, taking payment on orders, booking deliveries, providing technical advice, sales aftercare, staff management, business development and much more.
Key Requirements:
They are looking for people that thrive on working in a customer focused environment and pride themselves on providing the highest level of customer service. The successful candidate will need to be self-motivated, have a good eye for design, well presented, computer literate with a good understanding of basic maths. No previous industry experience is necessary, although it is an advantage. All they ask for is someone who ideally has experience working in a customer sales and service environment.
Due to nature of the business and the range of bespoke products available they’ve found candidates that have a keen eye for creative design, fashion, art and/ or kitchen design are well equipped in complementing their offering and enjoy engaging with customers.
They’re also keen to hear from candidates that have experience in property sales who are looking for a change in career as customers view the products as a home improvement and this could be well suited to candidates with experience in dealing with investment purchases.
Working hours are 9.30am – 5.30pm Monday – Saturday; however they are closed on Sundays and Bank Holidays. Showroom Managers will have one week day off every other week, increasing to one day off every week after qualifying service.
Benefits:
In return the company offers an excellent basic salary, a non-target driven environment with the emphasis on Customer Service, optional Pension Scheme, Bupa healthcare after a qualifying period, 4 weeks holiday per year increasing with length of service plus bank holidays and Christmas Eve, an additional birthday holiday after qualifying service, staff discount, excellent working conditions and travel costs when travelling beyond your remit.
To apply for this role, please click APPLY to submit your CV and a Cover Letter.
Candidates with the experience or relevant job titles of; Client Services Coordinator, Client Services Manager, Kitchen Design, Retail Manager, Store Manager, Sales Manager, Deputy Manager, Assistant Manager, Assistant Store Manager, Deputy Store Manager, Store Team Leader, Store Supervisor, Shop Manager, Art and Design, Shop Team Leader, Sales Team Leader, Design Graduate, Sales Supervisor, Assistant Sales Manager, Assistant Manager, Retail Store Manager will also be considered for this role.
