Job Title: Service Engineer
Location: Kings Norton, Birmingham
Salary: £13.00 – £14.50 per hour, dependant on experience + bonus
Job type: Permanent, Full time
The Company is a small family owned business with a family and team centred approach. They are a growing, expanding and developing brand providing bespoke tailor-made solutions to a wide and varied range of clients and with increased global presence with global sales up 20% on the previous year. They do not rely on European ‘just in time’ supply chains.
The Role:
The role is to support the daily operations of the Service Team, liaising between clients, Service Administrator and Service Manager to provide a proactive service and excellence in customer service and satisfaction to enable the effective, efficient provision of a quality service to their clients working to company process standards and operating procedures.
Main Areas of Responsibility:
- Liaise and work with the Service Administrator on the allocation of jobs via Job Logic
- Work from Design issued engineering drawings to assemble machines
- Liaise and work with Design to resolve technical issues and on any modifications or improvements that can be made
- Check the quality of incoming components and liaise and work with Stores on incorrect or damaged items
- Use of pneumatic and electric hand-tools
- TIG welding of stainless steel and aluminium components
- Responsible for looking after all company vehicles, tools & machinery
- Fit out external and internal components of machines
- Trouble-shoot and resolve service and warranty issues swiftly
- Liaise and work with Manufacturing and Electrics on maintenance issues when requested to enable accurate fault finding of problems
- Liaise and work with the Service Manager on any service or warranty issues
- Meet daily and weekly targets and report progress daily to the Service Manager
- Carry out work with a focus on high quality output
- Support commissioning and installation of machines
- Support Manufacturing as and when there is no service work available
- Liaise, support and work with Manufacturing and Electrics on maintenance issues when requested to enable accurate fault finding of problems
- This list is not exhaustive.
The Candidate:
- 5 – 10 years electrical & mechanical experience essential
- Understand and read engineering drawings essential
- Flexibility on working patterns & times essential
- Willingness to travel outside of the UK essential
- Previous machine build experience desirable
- TIG welding stainless steel desirable
- Self motivated and focused, with a flexible attitude
- Good attention to detail, with high levels of accuracy and a commitment to quality
- Able to work on and use own initiative and problem solve
- Strong communication, team working and people skills
- Demonstrate a professional and courteous attitude
- Act with integrity and honesty
- Positive attitude to innovation and change
- Looking to build a career in a fast growing business.
What they offering you:
- 20 days annual leave plus Bank Holidays plus additional gifted days Christmas shutdown
- Company Pension
- Profit related bonus
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with Experience and previous titles of; Wielder, Maintenance Engineer, Service Engineer, Fitter, Electrician, Electrical Engineer, Mechanical Engineer, Multi Skilled Electrical Technician, Electrical Maintenance Engineer, Electrical Technician, Technical Engineer, Installation Engineer, Testing Engineer, Power Supply Engineer, Installation & Design Engineer may also be considered for this role.
