Job Title: Service Coordinator
Location: Scarborough
Salary: £22,000 per year
Job type: Full Time – Permanent. 37.5 hours per week. Hybrid working role with at least 2 days at home.
We are a secure power solutions provider with strong service and manufacturing capabilities offering a comprehensive aftermarket, service, maintenance and refurbishment capability to major national and multi-site organisations across a wide range of industry sectors both in the UK and overseas.
The Role/Duties & Requirements:
- Coordinate all aspects of service contracts including scheduling of regular maintenance, call outs and remedial works.
- Be the primary point of contact for the customer and liaising with the client on all matters using written and verbal communication as required.
- Ensure all aspects of work are arranged including engineer access, parts and equipment.
- Manage all jobs through to the point of invoice as efficiently as possible.
- Liaise with other internal departments as necessary to meet customer requirements.
- Work closely with the Generator Operations Manager to deliver contract efficiencies.
Candidate Requirements:
You will thrive in a fast-paced environment, often working under pressure as part of a team. You should be organised with strong attention to detail, possess excellent communication skills and the ability to multi-task and use own initiative where necessary. Previous experience in planning/scheduling and customer service is essential.
Benefits:
- Hybrid working.
- Free parking.
- 25 days holiday per year.
- Company pension scheme.
Please note – The Company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the Company’s business.
Please click on the APPLY button to send your CV for this role.
Candidates with experience of; Customer Services Executive, Customer Service Representative, Administrative Support, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Business Support Administrator, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will also be considered for this role.
