Job Title: Service Coordinator
Location: Romsey
Salary: £20K to £22K per annum
Job type: Monday – Friday, 9-5:30, including a 1 hour lunch.
An exciting opportunity has become available for a Service coordinator. BPC Energy Ltd is an independently owned international corporation, offering an established and effective range of power protection products, services and sells to a very broad spectrum of industries and sectors.
This role will primarily involve supporting and coordinating the field engineers in the UK market. It is important the right candidate has strong IT, and communication skills both written and verbally.
Key Responsibilities:
- Filter incoming service calls
- Organise the Field Service diary and keep engineers up to date
- Book Engineering Jobs & Coordinate with customers
- Book in all unit failures into service database
- Send all relevant Job information to customers
- Filter and administrate Service Engineers Paperwork
- Maintain existing service contract Paperwork
- Maintain Site Service Files
- Coordinate site surveys
- Provide customers with Method Statements & Risk Assessments.
- Complete any Site Paperwork / Security / health & Safety Forms
- To ensure that the company’s profile and image is always maintained at the highest standard.
- To perform any other duties as instructed from time to time by any Director of the company or by the Sales Managers.
The Candidate:
- Excellent communication skills
- Customer service/focus
- Excellent organisation skills
- Good time management and prioritisation skills.
- Strong written, listening and oral communication sales skills.
- Solution orientated with a positive, can-do attitude.
- Excellent time management
- Strong knowledge of Microsoft Excel, Word and Outlook
Benefits:
- 20 days holiday per annum this will increase by 1 day for each year of service up to a maximum of 25 days.
- Free on-site parking
Please click on the APPLY button to send your CV this role.
Candidates with the relevant experience or job titles of: service coordinator, sales assistant, sales manager, sales project coordinator, Project Coordinator, Project Management, Project Administrator, Infrastructure Project Coordinator, Project Controller, Administrator, Admin, Sales Support, Support, Customer Services Executive, Assistant, Customer Services, Administrative Assistant, Customer Support, General Assistant, Customer Services Administrator, Customer Services Support, Customer Service Advisor, Customer Assistant, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator, Office Admin, Office Assistant, Customer Service Representative, Client Service, Office Associate, Office Support, General Admin, Team Administrator, Team Admin may also be considered for this role.
