Job Title: Senior Business Development Manager
Location: Hemel Hempstead or remote working available, with considerable travel in UK
Salary: £80,000 per annum + car allowance, benefits and superb working environment (OTE £150K) plus bonus
Job Type: Full Time, Permanent (37.5 hours per week)
The Company is an exciting, fast growing technology company providing large enterprises, who operate or use Contact Centre services, with innovative Customer Engagement solutions and Secure Payment services. Their clients include some of the largest and best-known brands across the world.
The Role:
To support their rapid growth, they are seeking an exceptional a new Senior Business Development Manager who will join a creative team dedicated to delivering contact centre customer engagement and secure payment solutions. Working to increase their revenue stream through the acquisition of new clients and partners. You will work in conjunction with their teams in maintaining existing and establishing new business relationships with ‘C level’ contacts, defining business needs and working on complex solution proposals.
Key responsibilities:
- Develop existing partners via solution sales to their clients as outlined in the business strategy in line with agreed targets
- To generate opportunities and a robust pipeline to deliver the full proposition to appropriate business partners
- Build relationships with and develop new strategic partners in conjunction with the business strategy and in line with agreed objectives
- Work closely with the Marketing Team to generate leads and qualified pipeline
- Provide and execute on detailed account plans in line with objectives
- Provide sales plans, forecasts and results to the Head of Sales using Sales Force
- Contribute to the overall Sales Strategy and Sales Leadership Team meetings
- Act as a mentor for other members of the Sales Team
Key Requirements:
Required Technical Skills
- Experience and knowledge of customer engagement solutions
- Experience and knowledge of PCI DSS compliant payment solutions
- Proven ability to drive sustainable growth by building and retaining long-standing and profitable client relationships
- Proven experience selling innovative technology solutions via transformation projects with an order value of over £1m
- A sustained and demonstrable track record of success in business development and building sales revenue from existing accounts and partners
- Knowledge of contact centre market and relevant technologies
- Experience of complex contract negotiation and sustaining client relationships over a contract cycle essential
- Understanding of marketing processes and principles
- Experience of producing professional proposals & presentations suitable for C level audiences
- Familiar with the use of Salesforce
Behavioural competence
- Pursues excellence in all aspects of business and customer relations
- Supports and encourages colleagues in achieving outstanding results
- Target driven
- An active and knowledgeable networker with high business acumen and strategic agility
- Strong relationship builder with evidence of growing successful long-term business relationships
- Thrives on pressure and tight deadlines
- Creative and resourceful thinker
- Skilful negotiator and people influencer
- Organised and meticulous, tenacious and consistent
- Excellent communication skills with the ability to communicate effectively at all levels and across functions and organisations
Company benefits
- 25 days holiday and increases with service
- Excellent Share Incentive Scheme
- Life insurance
- Simply Health scheme
- Access to group Bupa membership scheme
- Pension scheme
- Discretionary annual bonus
- Employee Recognition schemes
- Free tea, coffee, fresh fruit and snacks
- Relaxation floor (lunch area, quiet room, pool table, Xbox)
- Well-being initiatives, such as in-house Reflexology and Sports Massage
- Discounted offers
- Team days and Volunteering events
- Christmas & summer company events
- Focused on education and training (conference attendance, higher education sponsorship)
- Thinking and Drinking sessions
Please click the APPLY button to send your CV & Cover Letter for this role.
Candidates with experience or relevant job titles of; Business Development Manager, Nationwide Sales, Sales Executive, Business Development, Account Manager, Regional Sales Manager, Senior Sales, Area Sales Manager, Technical Sales, Sales Manager, Sales, Direct Sales, Key Sales, Business Developer, Senior Business Development Manager, Business Plan, Business Development, Key Account Manager, Account Manager, Sales Development, Business Development Lead, Head of Business Development, Sales, Senior Sales Manager, New Client Sales, B2B, Deputy Sales Manager, Assistant Sales Manager, Sales Executive will also be considered for this role.
