Job Title: Visitor Services Assistant (Admissions)
Location: HM Tower of London
Salary: £19,525 per annum pro rata / £10.55 per hour
Job Type: Temporary, Full time & Part Time available
Closing Date: 20th January 2019
The Company is the charity responsible for the Tower of London, Hampton Court Palace, Kensington Palace, Kew Palace, Banqueting House and Hillsborough Castle in Northern Ireland. They help everyone explore the stories of how monarchs and people helped shape society in some of the greatest palaces ever built.
It’s hard to imagine a time when the Tower of London wasn’t as welcoming as it is today. But it’s precisely because of its diverse, fascinating past that this magnificent historical building draws so many visitors from around the world each year. From the Crown Jewels to the medieval stories and todays military ceremonial parades, you can be a part of this exciting and diverse setting that attracts nearly 3 million people a year.
Role Overview:
You will be joining a dedicated Admissions team with a real flair for outstanding customer service, welcoming visitors to Her Majesty’s Fortress, The Tower of London.
Selling tickets to visitors, you will ensure that they all receive a warm and friendly welcome, whilst providing them with everything they need to ensure they enjoy their visit to the full.
As part of the team, you will be a welcoming presence on Tower Hill and at the entrance, directing and engaging with visitors, answering questions and helping to enrich their experience.
The Candidate:
- Need to be a team player, who is used to a busy working environment and can remain calm under pressure
- Friendly, professional and be able to communicate effectively with all different kinds of people
- Dynamic and experienced customer service provider, with a passion for delivering outstanding customer service
Working Hours and Salary:
Over 5 days Monday – Sunday
- FT 36 hrs per week (£19,750 per annum pro rata)
- PT 30 hrs per week (£10.55 per hour)
The Company is an equal opportunities employer and truly values a diverse workforce. Applications are welcome from candidates regardless of their background.
Please click on the APPLY button and you will be redirected to the company’s website where you can submit your CV.
Candidates with experience of: Seasonal Event Support, Seasonal Support, Visitors Centre Assistant, Summer Temp, Temporary Assistant, Customer Care, Customer Service, Customer Care Team, Admissions, Admissions Supervisor, Historic, Sales, Customer Service, Heritage Assistant, Customer Support, Customer Service Assistant, may also be considered for this role.
