Job Title: Sales Operations Manager
Location: Reading / Home Working (Hybrid)
Salary: Competitive
Job type: Full time, Permanent
Guardian was “re-born” with a simple objective….to make life better. It’s at the core of everything we do, and we’ve worked hard to turn an idea into an exciting business proposition. We’ve bought together the best capability, technology, and people to create a business that challenges conventional thinking, and approaches things differently.
We believe that by being trusting we will be trusted in return. For our business that means providing Financial Advisers and their clients with products and services that they can be certain of. For you that means being part of a team where you can really make a difference, and part of a culture that is driven to make life better. You’ll be in an environment that you can trust to do everything it can to help you grow and succeed.
If you would like to build a career and be part of an exciting, innovative, and growing business then join us at Guardian to experience ‘Life. Made better’.
About the role:
As Sales Operations Manager, you will lead, develop, and implement sales operational efficiencies and processes as well as support the implementation and creation of strategic business plans and distribution strategy to support business growth, goals and stability, working across several departments to meet specific challenges and goals.
You will need to collaborate with the distribution senior leadership team, wider sales teams and key stakeholders to align sales operations with the wider business agenda, implementing and managing the success of your business area.
Key Responsibilities and Accountabilities:
- Leadership – You will lead, manage, and implement all sales operational support, efficiency, and processes to improve distribution performance
- Strategy – You will support Guardians senior leadership teams with the design and implementation of sales strategy to deliver on Guardians sales plan and overall distribution efficiency.
- Be the distribution lead for our change agenda, projects, and governance.
- Develop and manage robust distribution processes for recruitment, onboarding, distribution meetings, performance management, budgeting, risk and governance, sales incentives, and events
- Collaboration with the Sales Director, the distribution leadership team and wider senior leadership team in meeting any distribution operational requirements and strategy, collaborating with departments that will help you implement, manage, and assess the success of your business area
- Sales Operations contact for account managers, distributions senior leadership team and wider business stakeholders
- Administration support and organisational support to the distribution leadership team, along with minutes and note taking
- Ensure distribution Standard Operating Procedures are in place and maintained
What we need from you:
Essential
- Exceptional organisational skills
- Experience in a sales operation’s role
- Working knowledge of Microsoft Office, Outlook, and PowerPoint
- Event management
- The ability to take ownership of the design and implementation of projects, tasks, and initiatives
- The ability to liaise and manage internal and external stakeholders
- Ambition and desire to succeed
- Self-motivation and enthusiasm
Desirable
- Experience and knowledge of the UK Intermediary distribution market
- Educated to a degree level
- Experience within a regulated environment
General
- Effective verbal and written communicator
- Highly organised
- Experience working with projects and to set timelines
- Great relationship manager, professional manner, and desire to learn
- Able to prioritise workload and work to deadlines
- Excellent interpersonal skills with the ability to interact professionally with a diverse group
- Diplomacy and tact in dealing with business-sensitive information
- Able to work as part of a team
- Enthusiasm and positive attitude to work
- Attention to detail
- Experience of taking ownership of projects or key tasks
- Adherence to the Guardian values, and all compliance policies
- Taking on new challenges at short notice
- Self-motivated
Please click on the APPLY button to be directed to the company’s recruitment page.
Candidates with the relevant experience or job titles of; Sales Operations, Operations Manager, Sales Manager, Contracts Administrator, Commercial Support, Sales Support, Commercial Administrator, Technical Admin Assistant, Business Development Manager, Sales Coordinator, Sales Team Lead, Business Development Lead, Sales Controller, may also be considered for this role.
