Job Title: Operations Coordinator
Location: Newquay, Cornwall
Salary: Negotiable
Job Type: Full Time, Permanent
Moose Toys exists to make kids super happy. For this revolutionary brand happiness lies at the heart of everything we do. With trailblazing toy design, development and manufacturing, no wonder our toys consistently scoop the most longed-for awards. Sprinkling some Moose magic across categories including action figures, collectibles, craft, dolls, games, plush, preschool, vehicles and youth electronics, we’ve earned our stripes as one of the most creative companies in the industry. As an energetic bunch, we’re always on the move, developing ground-breaking content, entertainment and worldwide licensing deals to boot.
This family-run business is proudly built on unshakeable ethical foundations. Our passion for making kids super happy stretches far beyond our WOW-worthy toys. The Moose Happy Kids Foundation creates moments of happiness and laughter for the children around the world who need it most. We’ve had a BIG impact on little people, making 3.5 million kids smile so far… and counting.
Australia might be our Moose family home, but with a 500-strong team dotted across the world, we’re committed to sharing our signature super happy revolution far and wide!
The Role:
Based just 8 miles outside of Newquay, our Cornwall office is the Moose Toys UK and European Hub. In the past 18 months we have experienced considerable growth and opportunity and, as we continue to develop and invest in our strategic growth plans, we are looking for an experienced Operations Coordinator to join the team.
This position will be working closely with our customers, retailers and Account Managers. This role is an integral part of the Moose Toys team, building excellent relationships and providing exceptional customer service and account management to both our internal and external customers. We are keen to hear from those with excellent customer service and communication skills, outstanding attention to detail, the ability to manage multiple projects, a proactive approach and excellent IT skills.
Working as part of our Sales Operations team, this is an exciting opportunity to join our friendly, supportive, and collaborative group. Full training and induction will be provided to ensure you have the very best ‘Flying Start’ to Moose Toys.
Experience and Qualifications:
- Previous experience in an office based customer service, operational support or coordinator role
- Stimulated by working in a fast-paced office environment
- Direct experience of organising and managing multiple projects at any one time
- Extremely IT literate (Email and Excel essential)
- Outstanding attention to detail
- Willingness to resolve anomalies through investigation and problem solving
- Interrogative/ questioning/ proactive work style
- Strong communication skills
- Personally organised
- Language skills would be highly desirable but not essential
Benefits:
We fully appreciate the importance of health and wellbeing and offer an internal wellness program, a cycle scheme, eye care vouchers and 30 day fitness challenges. We also have “bring your pet to work” each week, flexi-time, work from home policy (Wednesday and Friday each week) and Employee of the Month and Year awards to name a few!
If this position sounds of interest, we’d love to hear from you! APPLY today! Please submit your cover letter and CV to include details of salary expectation and notice period. Should you be based outside of the Cornwall and Devon area please also confirm your willingness to relocate to within travelling distance of the office.
No agencies. Direct applicants only please.
Candidates with experience of: Administrator, Operations Coordinator, Operations, Administration, Sales Coordinator, Sales Administrator, Customer Coordinator, Operations Coordinator, Technical Team Coordinator, Scheduler, Team Controller may also be considered for this role.
