Job Title: Apprentice Sales Administrator
Location: Haslingden
Job Type: Permanent, Full Time
Salary: £5.28 p/h
At Flexipol our vision is to solve our customers’ most challenging problems as the leading innovative flexible packaging partner. We do this through our unique blend of technical collaboration, innovation, and extraordinary service.
Our employees are at the heart of our business. Everything we do depends upon our motivated and committed employees and we are looking for someone who would like to join an exciting and customer focused team.
The Role:
The role of the Sales Office Administrator is to support the internal and external sales team.
As a team our focus is our customers and how we can continuously improve the service we offer. The role of the Sales Administrator is to ensure the day-to-day admin task are completed to a high standard.
Hours of works; Monday to Friday 08:30am to 17:00pm, with an hour unpaid lunch break. 37.5 hour per week.
Key Responsibilities:
- Supporting the Internal Sales Team
- To work closely with the sales team and ensure Customer Service is the priority
- Providing customers with documentation requested
- Updating the system with customer information
- Responding to customer enquiries
- Raising customer orders and sending customer order acknowledgements
- Raising customer trials & making samples
- Raising customer complaints and consulting with Sales Team
- Communicating courteously over the telephone and via e-mail with customers
- Attend training required to further develop skills and knowledge
Experience Required:
- A good understanding of Microsoft Excel, Outlook, and Word.
- A proficient level of maths to be able to calculate percentages/product weights/ prices etc.
- Excellent verbal and written communications skills
- Strong attention to detail and incredibly good accuracy
- Ability to multitask, prioritise and manage time effectively.
- Customer service focus
- Friendly, helpful, confident, and engaging personality
- Excellent administration skills
Benefits:
- Life insurance of £30k after qualifying period
- Company sick pay after qualifying period
- Employee Assistance program
- Employee Referral Scheme
- Free Parking on site
Who We Are:
Flexipol is in its 28th year, and during this time the business has grown steadily each year, providing long term secure employment.
The company is BRC certificated and is an approved food packaging supplier to key manufacturers in the UK and internationally, such as those in the Marks and Spencer supply chain.
The Company prides itself on its innovative approach to product design and manufacturing, along with an excellent reputation for high-quality customer service.
We believe that our success is due to our unique blend of technical collaboration, innovation and extraordinary service and most importantly, the skills, team work and dedication of our employees.
Candidates with previous experience and job titles of; Candidates with experience or relevant job titles of; Personal Assistant, Admin Assistant, Office Administrator, Administrator, Office Administration Assistant, Administration Clerk, Administrative Assistant, Office Coordinator, Receptionist, Secretary, Business Administrator, Support Administrator, Reception Administrator, Business Support, Executive Assistant, PA, Office Assistant, Office Coordinator, Office Manager, Clerk, Business Administrator, Accounts Administrator, Learning and Development Administrator will all be considered.
