Job Title: Sales Associate
Location: Sheffield
Salary: Competitive
Job type: Part Time (22 Hours/Week), Permanent.
Since 1990, TNS has been a preferred supplier of networking and integrated data services to many leading organizations in the global payments and financial communities, as well as a provider of extensive telecommunications network solutions to service providers.
TNS manages some of the largest real-time data communication networks in the world, enabling industry participants to simply, securely and reliably interact and transact with other businesses, to access the data and applications they need, over managed and secure communications platforms. TNS’ existing footprint supports millions of connections and provides access to critical databases. TNS’ network securely blends private and public networking to enable customers to utilize a single connection for “one-to-many” and “many-to-many” connections over a global platform.
The Role
The primary focus of this role is to provide excellent support to Sales Operations, Sales teams and our Customers.
Responsibilities
- Provide full support to the sales function
- Process all inbound and BAU sales
- Documentation support and record keeping
- Keeping customers informed on the progress of their orders and ensuring they are notified of any possible delays
- Manage day-to-day customer enquiries and activities to support the Account/Sales Managers
- Manage the legal documentation/ Contracts process
- Maintain relevant order information and tracking progress of projects
- Establish and maintain effective communication links with other company departments to identify all sales opportunities
- Maintain accurate data entry of all sales activity and where applicable assist in the preparation of regular forecasts to enable forward planning
- Screen and respond to all incoming telephone calls and take-action as appropriate
- Produce weekly, monthly and ad hoc transactional reporting for customers and internal use.
- Experience of the Card Payments industry or communications and networks would be an advantage, but not essential.
Candidate Requirements
- Experience in a Sales Support function
- Excellent telephone skills
- Good interpersonal skills
- Ability to maintain computerised records
- Excellent attention to detail
- Good competency in Microsoft office tools
- Ability to work as part of a team and use initiative
Benefits
- Competitive salary (Varies depending on experience)
- 25 days Holiday + Bank holidays (will be made pro-rata for part time position)
- Friendly and supportive team culture
- Optional Private Health insurance
- Cycle to work scheme
- Long Service Awards
- Free Parking
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the experience or relevant job titles of; Sales, Business Development, Business Development Manager, Sales Support, Sales Advisor, Retails Sales Advisor, Sales Administrator, Sales Associate, Sales Executive, Client Support Assistant, Customer Services Coordinator, Customer Sales, Customer Sales Associate, Inbound Sales, Sales Order Processor, Account Management may also be considered for this role.
