Job Title: Sales and Business Administrator
Location: Manchester
Salary: £22,000
Job type: Full time
Do you have administration experience ideally looking to be part of a successful, niche, but industry leading organisation? Then we want to hear from you!
EDM design, manufacture and install specialist mechanical applications to a diverse client base. On offer is an opportunity to work for a company that have an excellent reputation in their industry and a state-of-the-art facility to enable them to deliver on bespoke projects for a range of clients.
Based in Manchester we are currently recruiting for a Sales and Business Administrator on a permanent basis. We have a wide variety of prestigious clients on some of the most exciting Military and Civil aviation training engineering projects around the world. The Sales and Business Administrator is responsible for the management, co-ordination, and development of administration functions within the Sales Department and administration support across the business, including EDM Aviation Training Academy.
Duties and Responsibilities:
- Controlling the administrative enquiry process from assigning the enquiry number through to preparing the enquiry file and completing relevant customer information.
- Processing all incoming sales orders by adhering to the process to ensure order has been raised and entered onto the system, including update of the contract data sheet, project folders and invoice schedules.
- Planning and organising sales events, shows and exhibitions worldwide, including booking floor space, arranging logistics and ordering promotional gifts / marketing material.
- Arranging delivery of bid documents (via courier) and follow up to ensure bid has been received.
- Manage and process import and export paperwork, ensuring all paperwork is logged and saved within the relevant input / export folders.
- Administer the storage and disposal of physical records in accordance with the company’s policy.
- Supporting EDM Aviation Training Academy activities including:
- Dealing with incoming customer enquiries via phone, email, and website.
- Populating individual quotes using a set price matrix.
- Emailing customers sales quotations.
- Processing all incoming sales orders.
- Completion of new customer forms and imputing data on the CRM.
- Supporting training courses / students during their time on site.
- Preparation and admin of training course material including typing, photocopying and filing.
- Meeting and greeting visitors and third party clients in relation to the ATA.
Key Requirements:
- Experience of working in an administrative role and/or a relevant qualification
- Experienced in accurate data input.
- The ability to manage query resolution in a professional / timely manner.
- Previous experience in shipping and sales import / export documentation would be advantageous.
- Able to build strong customer and internal relationships to ensure the highest level of customer service.
- A high level of attention to detail with a keen eye for detail.
- Be able to work to tight deadlines with high volumes of work.
- Excellent organisational skills with the ability to multi-task.
- A proactive, positive and committed approach to their work.
- Ability to work independently and as a team member.
Benefits:
- Flexi start and finish times
- 1 day a week working from home
- Supportive and enjoyable working environment
- Continuous Training and development
- Company Pension
- 25 days holiday + public holidays
- Life Insurance following 12 months service
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of; business administrator, sales assistant, junior sales, administrator, admin, HR Administrator, Office Administrator, Office Manager, Human Resources Executive, HR Administrator, Human Resources Analyst, HR Advisor, HR Generalist, HR Officer, Assistant may also be considered for this role.