Job Title: Sales Administrator
Location: Chelmsford
Salary: £23,000pa + Uncapped Commission (OTE £24-26k)
Job Type: Permanent, Full Time. 9am – 5pm (30 minutes break). 20 days + 8 Bank Holiday + (1 day extra for every year – up to 5 years).
The Company/Role:
PDC is a family run company with over 150 years combined experience in the Plumbing Industry.
The right candidate will complement the Company’s ambitions and help to build their customer base to assist its growth strategy. You will be expected to act as point of contact for our customers to provide support for Sales Representatives.
Within this role, you will also be expected to service the current customer base and nurture/upsell to our existing clients. PDC has ambitious plans for growth over the next 3 years, if the right candidate matches their ambition and energy, there are excellent career progression opportunities.
Key Responsibilities:
- Must be organised and have excellent Microsoft Office skills
- Support business development by gaining product knowledge and staying up to date with new products
- Be confident to manage some Accounts under guidance of Sales Manager
- Process Orders via email or phone
- Maintain and update Sales and Customer records via CRM
- Have confident telephone manner and work well within an office team
- Supporting Sales Executives in all administrative duties
- Represent the company in a positive and professional manner, speaking confidently with customers on the phone.
- Ensure all information is accurate and up to date to give the best possible opportunity of converting sales
- Reporting to the Sales Manager to support new customers across the region
- Develop regular communication strategy to clients to ensure that they are well informed of PDC’s products and services
- Gain an understanding for each client and be able to highlight a good opportunity for our services to help and support their business
- Onboarding new clients and maintaining good business relationships
- Be on hand to deal with queries or concerns with open sales orders
- Contact customers and clients to obtain any missing information and/or queries that may arise
- Communicate efficiently, responding to emails and answering the telephone in a timely manner
- To assist with covering responsibilities of other members of the team in their absence and to willingly perform any other duties that are within the scope, spirit, and purpose of the role and PDC as a company
- To take pride in appearance as a reflection of PDC
- To take responsibility for your own health, safety, and wellbeing; and of that of visitors and other employees, ensuring compliance with PDC’s Health & Safety policy, procedures, and safe systems of work
- To be responsible for own behaviour and acting in a manner that avoids and discourages any form of discrimination and harassment
Required Qualifications:
- GSCE C or above English and Maths
Required Competencies:
Required;
- Exceptional communication skills
- Excellent confident telephone manner
- Organised, with the ability to prioritize multi-task and manage time effectively
- Experience with CRM systems
Desired;
- Previous Sales Administrator experience
- Multilingual would be an advantage
- GCSE Maths & English
Please click the APPLY button to submit your CV to apply for this role.
Candidates with experience or relevant job titles of; Sales Executive, Sales Person, Telesales, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive, Key Sales, BDM, Account Management, Lead Generation, Business Development Executive, Client Services will all be considered.
