Job Title: Commercial Administrator
Location: Brentwood, Office Based
Salary: £26,000 per annum
Job Type: Permanent/Full-Time
Who is Windsor Waste?
Windsor Waste Management is a family run, market leader in the asbestos disposal and hazardous waste management industry. With our expertise, we work with licensed asbestos removal contractors, the construction, demolition and related industries across the UK providing storage, collection and disposal solutions for asbestos, hazardous waste, construction and demolition waste and business waste.
Key to our success are professional and customer-oriented employees who take pride in the service they offer to our customers and enjoy being part of a committed team.
MUST OWN VEHICLE/DRIVE AS OFFICE LOCATION IS NOT ACCESSIBLE VIA PUBLIC TRANSPORT
About the role:
Office based sales support function to our external sales and business development representatives.
Ensuring full support is given with regards quotations, orders and assisting with queries from managed accounts.
The support functionality, should allow field-based staff to retain, maintain and grow their customer bases.
Working with the Internal Account Manager with supporting functionality and office-based duties are sufficiently covered.
Liaison with third party disposal locations, along with paperwork completion and PO raising where required.
Key responsibilities will include:
- Support the Key Account Managers (KAM)
- Provide KAMS with Sales Information Packs and any other information that may be required, when requested
- To establish and maintain strong customer relationship to make us the first choice for their waste management requirements
- Produce prompt and accurate quotations for sales enquiries and prospective orders from our managed accounts
- Provide support to KAMs with CRM utilisation, such as deal entry and notes where required
- Document and action any feedback or intelligence gained from communications with customers through quoting and following up
- Record all information gained from telephone calls and written communications within the companyCRM system (Hubspot)
- Support on marketing campaigns when requested by the sales director
- Organise analysis and testing of waste when required
- Communicate new customers and work gained to the Customer Service Team to place orders
- Carry out administration duties for Hazibag collections
- Liaise and build strong relationships with service partners for both sub-contact and Hazibag services and assist with sourcing new partners
- Completion of, or obtaining, customer purchase orders
- Assist in the speedy resolution of customer invoice queries
- Ensure any deadlines issued, internally or externally, are met
About you:
- An understanding and/or experience of waste operations is desirable
- Knowledge and understanding of the asbestos market and/or hazardous waste management, solutions and legislation is desirable
- A very personable ‘can do’ attitude
- A proven ability to maintain focused on client sales delivery
- Good interpersonal skills with proven ability to quickly build relationships with clients
- Demonstrates initiative and the ability to multi-task
- Excellent verbal and written communication skills
- Commercially aware and takes pride in the quality and standard of their work
- PC literate with good knowledge of IT systems, Microsoft Office suite
Benefits:
As part of the Windsor family, you will receive:
- 25 days holiday plus 8 bank holidays
- Pension
- Free on-site parking
- Employee of the Month/Monthly Star Award
- Active company social programme
Note: NO AGENCIES
If you’re interested in the role and would like to put yourself forward, please hit APPLY.
Candidates with experience or relevant job titles of; New Business Executive, Key Sales, BDM, Account Management, Lead Generation, Business Development Executive, Client Services, Administrator, Administration Assistant, Admin Support, and Customer Service will all be considered will all be considered.
