Job Title: Sales Administration Clerk
Location: Abingdon, Oxfordshire
Salary: Competitive, dependant on experience
Job type: Permanent, Full time
Smart Garden Products is one of the leading suppliers of garden products to the trade, notably garden centres and major retailers, with an enviable reputation for design and innovation across a wide range of home and gardening products.
About the role
We are currently looking for a Sales Administration Clerk to provide comprehensive office support for the sales and finance teams, mainly checking and raising credit notes; raising sales orders; liaising with customers and sales personnel.
Key Duties:
- Processing Credit notes
- UK – all customers (faulty, overcharges, delivery discrepancies)
- EU – all customers (faulty, overcharges, delivery discrepancies)
- Answering calls to the sales desks
- Liaising with the account team on customer account issues
- Dealing with customer delivery issues and liaising with transport and warehouse team
- Maintain customer database (including contact information)
- Assisting in posting invoices and credit to customers (shared with Accounts)
- Maintaining a tidy email inbox and ensuring filing is up to date
- Providing general support for the sales team as required
About you:
- Accurate and strong attention to detail
- Ability to communicate effectively to sales teams and customers
- Good computer skills
- Ability to work under pressure and prioritise workload
- Good team player
Please click on the APPLY button to send your CV and Cover Letter for this role, along with confirmation of your current remuneration.
Candidates with the relevant experience or job titles of; Sales Assistant, Sales Administrator, Sales Admin, Administrator, Admin, Sales Support, Assistant, Customer Services, Customer Sales Associate, Customer Services Administrator, Customer Services Support, Customer Service Advisor, Office Administrator, Office Admin, Office Assistant may also be considered for this role.
