Job Title: Revenues Recovery Officer
Location: Lowestoft, Suffolk, United Kingdom
Based in any ARP office – Melton IP12 1RT, Lowestoft NR32 1HH, Thetford IP24 1BT or March
Salary: £20,444 – £22,129 per annum
Job Type: 37 hours per week – Permanent/Full Time
Closing date: 11.30pm, 15 May 2022.
Interview date: w/c 23 May 2022.
East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services.
East Suffolk is part of the Anglia Revenues Partnership which provides revenue services across 5 Authorities across Norfolk, Suffolk and Cambridgeshire.
Are you an enthusiastic, team player with a willingness to learn? If so, we would like to hear from you.
Be part of our successful Recovery team to collect outstanding Council Tax and Housing Benefit Overpayments, negotiate with debtors, maintain client records, apply appropriate recovery actions, and liaise with other revenues teams.
We are looking for someone with excellent customer service skills who is a team player but can also work on their own initiative.
About the role:
- Monitor client accounts to check payments received and accurately update computer systems and records.
- Thrive working in a fast-paced partnership environment, liaising and communicating with the public, other departments, and external agencies including Enforcement Agents
- Have great communication skills, both written and verbal and above all have plenty of enthusiasm!
Benefits:
Why work for us?
East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work.
Here are some of the main benefits:
- Great opportunities for training and development.
- Generous leave entitlement (equivalent to 24 days a year, increasing to 30 days after 5 years’ service, plus bank holidays).
- Local government pension scheme.
- Free car parking (for when you are working in the office).
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.
If you are interested in this role, please click the APPLY button and further information will be sent to your email.
Candidates with the relevant experience or job titles of; Revenues Officer, Revenues Assistant, Revenues Collection, Revenues Enforcement, Finance Assistant, Finance Executive, Finance Officer, Accounts Officer, Local Government, IRRV, Data Entry, Council Tax Officer, Revenues Compliance Officer, Data Entry Specialist, Revenues Collection Officer, Revenues Administrator, Revenues Manager, Revenues Recovery Specialist, Business Rates Administrator, Client Relations Management will also be considered for this role.
