Job Title: Retail Assistant Manager
Location: High Wycombe
Salary: £33,000 – £40,000 per year OTE.
Job type: Permanent – Full Time. The working week will be Monday – Saturday with one day off in the week. Overtime is often available if required.
Beds Are Uzzz is a family-run bed & mattress retailer who are continuing to expand across the South East of England.
We are looking to recruit a new Assistant Manager to work in our Flagship Head Office Showroom in Greenford, West London, UB6 8SH. The candidate will also be required to work in one of our other showrooms from time to time which are located within circa 15-20 miles e.g. Harrow, High Wycombe, Hemel Hempstead & Maidenhead. We are a family-run luxury bed retailer that has been around for over 40 years.
The Role:
First and foremost is generating sales, this is both face-to-face and over the phone, using a consultative approach, questioning customers as to their needs and wants to present them with solutions and sensible options. Duties will include:
- Maintaining an excellent showroom to appeal to customers. This should include input on relevant beds on display, you should liaise with the Store Manager and Operations Director surrounding any tweaks or suggestions you may have.
- Using the in-house CRM system to process sales, schedule deliveries, order goods and manage customer information.
- Arranging timely customer deliveries.
- Make sure all orders are fully paid and in our inventory before delivery.
- Manage customer expectations around customer service / complaints – this is a task shared with the store manager and training will be given surrounding the company’s policies.
- Deal with banking and reconciling in the branch at the end of the day.
Our work environment includes:
- Growth opportunities.
- Commission.
- Pension scheme.
- On-the-job training.
Candidate Requirements:
The ideal candidate would have their own driving license. Sales or Customer Service experience is necessary at a basic level, full training will be given on our products and in-house systems. Experience in furniture or bed stores again would be positive but not essential. Please see breakdown below of what is required;
- A driving license is required.
- Well presented & articulate
- Well Organised.
- Excellent PC skills including word, excel (in-house CRM system that training will be given for).
- Previous sales / customer service experience (1 year minimum preferably) is required at a basic level.
Benefits:
- Generous holiday entitlement.
- Company events.
- Company pension.
- Employee discount.
- On-site parking.
- Sick pay.
Please click APPLY and attach your CV to apply for this role.
Candidates with experience of: Assistant Manager, Assistant Shop Manager, Assistant Retail Manager, Assistant Retail Manager, Retail Supervisor, Assistant Store Manager, Sales, Retail, Customer Service, Sales Assistant, Customer Support, Sales Executive, Senior Merchandiser, Retail Merchandiser, may also be considered for this role.
