Job Title: Resident Involvement Officer x2
Location: Lincoln
Salary: £21,998 – £22,052 per annum
Job Type: Full Time, Permanent
Closing Date: 16 January 2023
At the City of Lincoln Council, we think diversity drives improvement. We are many different people, with different cultures, backgrounds and ideas, but we all share the same passion for providing great service to our community.
A career with us is rewarding in lots of different ways. We’re an ambitious authority and our vision for Lincoln is set to transform the city in the coming years.
About you:
Would you like to be part of a dynamic, forward-thinking team where every day is different?
The City of Lincoln is looking for 2 full time staff to join its Resident Involvement Team. This is an exciting opportunity which will require the successful candidates to actively engage with and support our tenants and leaseholders so they can contribute their views to service delivery, policy development and other issues which affect them.
The role:
This is a varied and challenging role providing support to our City of Lincoln’s Tenant Panel, working groups and encouraging tenant involvement in scrutiny of housing services. The postholders will work with the Resident Involvement Manager to help create and implement different methods of traditional and digital engagement to increase participation across all council housing stock.
The successful candidates will have the ability to provide a high level of customer care, be a good, confident communicator able to cope with a wide variety of situations and have an appreciation of local housing issues affecting the council housing sector, as well as the ability to demonstrate excellent analytical, written and IT skills.
The postholders will seek to further develop tenant participation for the Council. They will work in partnership with relevant stakeholders to ensure effective community engagement which will help inform service planning and delivery, therefore the roles require an element of flexibility as there may be occasions where the post holder will need to work evenings and weekends to support the relevant groups.
Benefits:
- Flexible working options / Flexi time scheme
- 24 days annual leave plus bank holidays
- Local government pension scheme
- Employee benefits online discount scheme
- Employee Assistance Programme
- Health and Wellbeing support
- Tax free bike scheme
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience or relevant job titles of; Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Receptionist, Secretary, Business Administrator, Support Administrator, Business Support, Executive Assistant, Office Assistant, Personal Assistant, EA, PA, Personal Assistant, Office Coordinator, Clerk, Business Administrator may be considered for this role.
