Job Title: Receptionist / Administration Support
Location: West Malling, Kent
Salary: Competitive
Job type: Full time, Permanent
Woodgate & Clark is a dynamic, highly responsive commercial loss adjusting business that has been around for nearly 50 years.
We are a trusted and secure provider of commercial loss adjusting services to major commercial insurers and our clients represent a major segment of the UK commercial insurance market.
The core focus is delivering professional standards of technical excellence and superior levels of customer care. We have a passion for service delivery which sets us apart in our field.
About the Role
We are looking for a Receptionist / Administration Support to join our Head Office in West Malling, Kent. This role provides a reception and facilities service for Head Office, and administration support to the Business Support Manager and the Woodgate & Clark Ltd nationwide offices.
Key Duties:
- Provide high level corporate concierge service
- Keep reception area and meeting rooms tidy, stocked, and ready for use at all times
- Manage meeting room and hot desk bookings, meeting room set up and hospitality to include refreshments and catered lunches where required
- Answer, screen, and forward incoming phone calls on the central hunt group
- Sort, scan and distribute all incoming and outgoing mail and deliveries. Book couriers and collections
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges). Issuing access passes to new staff
About you:
You will have previous experience working as a receptionist or front office representative or similar business support role, gained within a corporate environment and ideally within the insurance or financial service sector.
You’ll need exceptional customer service skills, a professional telephone manner, a happy disposition and a smart, professional appearance as first impressions are vitally important in the service sector.
Key requirements:
- Excellent written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Exceptional organisational skills
- Knowledge of spreadsheets and word documents
- Proficiency in Microsoft Office Suite
- Team focused – Ability to work well independently and as part of a larger team
- Ability to work flexibly and on own initiative as dictated by workload
- Professional attitude and appearance
- Excellent interpersonal skills
- Proactive and responsive
- Overachieving attitude and enhanced work ethic
- Desirable: working knowledge of loss adjusting terminology and working practices
Benefits
- Competitive base salary
- Pension
- Death in Service Benefit
- 25 days holiday
- EAP Scheme
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of; Receptionist, Administrative Assistant, Office Assistant, Support Administrator, Business Administrator, Admin Support, Secretary, Clerk, Administrator, Office Support, Admin Assistant, Admin, Office Administrator, Business Support may also be considered for this role.
