Job Title: Receptionist Administrator / Appointment Booker
Location: Curdridge, Southampton
Salary: £12.00 per hour
Job type: Full Time Permanent, Monday to Friday – 40 Hours a week 8.30am to 5pm
Hambrooks is a family run business with over 50 years’ experience in designing, building and maintaining domestic and commercial gardens.
The Role:
We have an exciting opportunity for a Receptionist Administrator / Appointment Booker to join our administration team based at our Head Office in Curdridge, Southampton
Responsibilities and Duties:
Reception
- To answer all incoming telephone calls promptly and direct them to the appropriate department
- Complete enquiry forms accurately
- Filing and organising paperwork
Appointment Booker
- To book all of the appointments for both the Landscape and Garden Maintenance departments
- Maintain and update both the electronic and written diaries
- Create paperwork for booked appointments and distribute to each manager
- Make follow-up telephone calls/emails/letters for all appointment enquiries
Customer Care
- Undertake any customer care administration work
- Undertake follow up telephone calls with prospective and potential clients Additional Duties
- Assist all departments with any additional administration duties
The candidate:
Qualifications and Skills
- Excellent verbal and written communication skills
- Polite & professional telephone manor
- Competent use of Microsoft Office packages (Word/Excel/Outlook)
- Accurate data entry
- Attention to detail
- Good interpersonal skills
- Time management skills
- Meet deadlines
- Positive and friendly “can do attitude”
- Flexible
- Problem solving
Due to the office location, you will need your own transport
Benefits:
- On-site free parking
Candidates with the relevant experience or job title of: Admin Assistant, Office Administrator, Administrator, Admin Assistant, Administration Clerk, Administrative Assistant, Receptionist, Secretary, Business Administrator, Secretary, Support Administrator, Business Support, Executive Assistant, Office Assistant, Personal Assistant, Customer Service Administrator, Receptionist, Company Receptionist may also be considered for this role.
Overseas candidates will NOT be considered for this role. We are not sponsoring Visa’s at this time, so please refrain from applying unless eligible to work in the UK