Job Title: Receptionist
Location: Blaydon on Tyne
Salary: £23,600 per year
Job type: Full Time – Permanent.
About Us:
Impress Group established in 1997 is a renowned industry leader employing over 110 staff, with a strong reputation for delivering high‐quality, custom‐manufactured components across a diverse range of sectors, including Sub‐sea, Oil Gas and Exploration, Rail, Marine, Fastenings, Furniture, Defence, and Aerospace. With a commitment to precision and excellence, we have established ourselves as a trusted partner to our growing client base.
Key Responsibilities:
- Greet visitors and direct them to the appropriate departments or individuals.
- Answer, screen, and forward incoming phone calls while providing basic information when needed, covering all group communications.
- Manage the reception area to ensure it is reflective of the company’s commitment to professionalism and quality standards.
- Handle daily administrative tasks including managing calendars, scheduling meetings, and distributing correspondence.
- Maintain security by following procedures, managing the business digital visitor system, and issuing visitor badges.
- Support various departments with clerical duties as needed, including preparing documents, document scanning, maintaining records.
- Coordinate mail flow in and out of the office and handle deliveries to the reception.
Requirements:
- Proven work experience as a Receptionist, Front Office Representative, or similar role.
- Strong communication and interpersonal skills, with the ability to interact with staff and visitors professionally.
- Proficient in Microsoft Office Suite and experience with administrative and clerical procedures.
- Experience with an ERP / MRP or CRM would be advantageous.
- Ability to multitask and prioritise daily workload.
- Excellent organisational skills with keen attention to detail.
Benefits:
- Competitive salary package based on experience.
- Opportunities for growth and development.
- The chance to work with a diverse range of clients and industries.
- The opportunity to make a significant impact within a reputable company.
How to Apply:
Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and qualifications.
Candidates with the relevant experience or job titles of; Administrator, Admin, Administrative Assistant, Secretary, Support Administrator, Company Receptionist, Customer Support, Client Service, PA, Customer Service Administrator may also be considered for this role.
