Job Title: Quality Works Assessor
Location: Peterborough and surrounding areas
Salary: £25,000 – £30,000 per annum
Job type: Full Time, Permanent
Working Hours: Mon – Friday, 8am – 5pm
About us:
Westone Housing Ltd are a building and property conversion and repair company based in Peterborough. Using our own employed trades and approved contractors Westone carries out property reinstatement and rebuild services in the insurance industry plus conversions and improvements in both residential and commercial property markets.
About the Role:
This role is very varied, no two days are ever the same. You will need to be a good communicator, with the ability to work with people from different cultures, alone and as part of a team.
Your attention to detail is key to your success, along with the ability to discuss issues on-site with trades and customers regarding quality issues, H&S compliance, and customer satisfaction.
Your responsibility will be to report issues back to the relevant project managers regarding H&S & quality. You will alongside each PM work to get ahead of potential issues, resolve problems & obtain client and customer satisfaction.
You will need to think on your feet and help resolve problems on-site as they occur.
Travel will be required across multiple sites in Peterborough and surrounding areas. (Pool Cars & Vans Used). Candidates must have a valid driving licence to apply for this role.
Key Responsibilities and Duties:
Your tasks include but aren’t limited to:
- Visiting the site and ensuring they’re meeting H&S compliance (Includes delivery of created job packs)
- Assess the quality of work – During & Post completion
- Liaise with Project Managers during work to help resolve issues regarding the above
- Liaise with clients during site visits, ensure the trades are being respectful to their property, and help towards client satisfaction
- Completing site audit reports: In progress, snagging and sign-off
- Ensuring customer satisfaction forms are completed – during site visits, via email or telephone calls
- Updating company systems with all relevant paperwork raised during visits
- Updating company systems with job updates as required, communicating with project managers
- Collecting rubbish from sites: during and upon completion of work
- Complete material drops: inventory checks when loading and unloading the vans, spending time to discuss missing items with trades to ensure jobs move along smoothly (this involves speaking with the purchasing manager to get missing items sorted)
- Completing accident/incident report forms as required and logging them correctly
- Scanning and uploading all H&S documents upon completion of jobs to company systems
- Organisation of own diary – speaking with project managers on their needs for the week and required visits whilst also making recommendations based on experience from the previous work week. (Diary to be kept updated with your visits)
About you:
Qualifications and Education Requirements:
- No formal requirements, as training will be provided
Preferred Skills:
- SMSTS or IOSH equivalent
- Computer literate
- Good understanding of all aspects of construction
- Trade background
Additional Notes:
KPIs Associated with this role are:
- 95% of Jobs to have no snags (During client sign-off)
- 80% of Jobs to have no snags (During SHEQ sign-off)
- 90% of Jobs with customer satisfaction at Extremely satisfied
- 90% of Jobs to be with all main core ordered materials at initial drop off (missing items logged)
Career Progression / Department Growth Opportunities Available for this role such as:
- Quality Works Assessor
- Senior Quality Works Assessor
- Quality Works Assessor – Team Leader
Benefits:
- Competitive Salary
- 20 days holiday per year plus statutory bank holidays
- Company pension scheme
- Cycle to work scheme
- Benefits Hub discounts on retailers, days out, restaurants, holidays and more
- Funded qualifications
Please click on the APPLY button to submit your CV for this role.
Candidates with the experience or relevant job titles of; Site Manager, Site Quality Engineer, Health and Safety Advisor, Health and Safety Operative, Compliance Officer; Quality Assurance Specialist; Regulatory Compliance Analyst, H&S, Construction Coordinator, Site Coordinator, Project Coordinator, Site Supervisor, Construction Site Supervisor, Construction Site Manager, Construction Site Coordinator may also be considered for this role.
