Job Title: Quality & Compliance Manager
Location: Northampton
Salary: Up to £44,000 per annum
Job Type: Full Time (40 hours / week), Permanent
Working Hours: 8.30 am – 4.30 pm with on-call responsibilities
The Mentaur Group is an award winning specialist care provider to adults with learning disabilities, autism, mental health issues and challenging behaviour. We provide individualised care and support through our care homes, supported living and domiciliary support schemes.
The Role:
The role of a Quality Compliance Manager is a challenging and rewarding one. We are seeking a compassionate, experienced and knowledgeable individual who is looking for a new and exciting challenge.
As Quality Compliance Manager you will be overseeing the day to day operations of our care homes and supported living units. You will have responsibility in ensuring that the service provided is exemplary, whether that be in enhancing the quality of life of service users, ensuring that the organisation is always compliant with CQC outcomes, supporting and developing staff, contributing to research in your specialist area and building on our reputation for innovation and quality. We will support you to achieve this but will require your commitment in return.
Please Note: The ability to drive is essential for this role
Your profile ideally includes:
- A passion for making a difference to the lives of others
- A minimum of three years’ experience working with individuals with a learning disability/autism/mental health and associated complex needs.
- Relevant health or social care qualification (NVQ Level 5) or other professional qualification in Health, Psychology, Social Care or a Social Work / Psychology related degree
- A warm, person-centred and respectful approach to working with people with disabilities.
- Knowledge and Awareness of Fundamental Standards of Quality & Safety, Mental Capacity Act, Deprivation of Liberty, Person Centred Plans and SOVA.
- Excellent written and verbal communication skills including the ability to listen attentively to others.
- Ability to collaborate and work professionally with service users, families, and involved professionals/agencies to provide a service which maximises outcomes for service users.
- Experience of supervising and supporting staff, and deploying staff resources efficiently to meet the needs of the service
- Knowledge and skills to ensure the safe management and administration of medication
- An up-to-date knowledge of best practice in managing challenging behaviour utilising a positive behaviour support approach.
- Ability to conduct holistic needs and risk assessments with service users and devise support and risk management plans
- Ability to plan and organise the delivery of the service
- Willingness to work flexibly on a rota to meet the needs of the service, including evenings, weekends, and bank holidays
- To be accountable for the overall quality of the service and to ensure it conforms with the Care Quality Commission essential care standards for quality and safety
- To ensure policies and legislation pertaining to the business are fully understood and followed.
- To work closely with Group senior management in the management of the service budgets. To take positive steps to market the services to commissioning bodies and to take action to address voids, to ensure that full occupancy is achieved and maintained
- Managing Care Home Managers to ensure service users receive individualised person-centred support to enable them to enjoy a fulfilling and valued life.
- Managing Care Home Managers to ensure staff encourage and support the service users in expressing their needs, enabling them to make choices and to participate in planning the support they need.
What We Offer:
- Pension scheme
- An employee discount scheme with well-known national brands
- Free perks and birthday recognition/gifts.
- Access to an Employee Assistance Programme
- Various forms of wellbeing support
- 25 days holiday plus 8 bank holidays entitlement
- The opportunity to work in a supportive environment with a team of dedicated colleagues.
- Training and development opportunities. We will support you as you to continue to build your skills and experience and grow your career
This position is subject to an enhanced DBS check and satisfactory references.
We are and always will be an equal opportunities employer!
Please click the APPLY button to send your CV and Cover Letter for this role.
Candidates with the experience or relevant job titles of; Quality & Compliance Manager, Quality Development Manager, Quality Coordinator, Quality Supervisor, Quality Assurance, Quality Assurance Manager, QA Manager, Continuous Improvement, Improvement Manager, Quality Overseer, Compliance Officer, Compliance Manager, Company Compliance Manager, Staff Compliance Manager may also be considered for this role.
