Job Title: Quality Assurance / Technical Officer (Food)
Location: Acton
Salary: £28,000 – £30,000 depending on experience and skill.
Job type: Full Time
Clearspring is a family business and since 1993 we have been committed to pioneering authentic Japanese specialities and organic fine foods. We are proud to bring you our award-winning ranges that are enjoyed and appreciated throughout the world.
Our core belief is that everyone should have easy access to quality organic food to eat well. Our products make a valuable contribution to sustainable agriculture by supporting organic farmers, artisan food producers and a plant-based diet. Through enriching the soil and caring for the eco-system, we are protecting the world that we pass on to our children.
The role:
You will be working within the QA/ Technical Team:
- Ensuring safety, quality and authenticity of Clearspring branded products and their ongoing compliance with the applicable food regulations, organic standards, company guidelines and other codes of practice;
- Maintaining Clearspring product database, ERP system, product specifications and related QA records with up to date and accurate information
- Undertaking communications with our suppliers, reviewing and approving suppliers’ technical documentation to ensure continuous compliance with the relevant regulations, agreed specifications and company standards
- Assisting with internal and external enquiries for technical information; completing customer questionnaires, new line forms, specifications
- Responding to customer queries and complaints and investigating them with the suppliers
- Undertaking necessary QC checks, monitoring, reporting, investigating and closing non-conformances
- Working closely with the Product Development team during product development process to ensure the compliance of the final product and the product label
- Actively participating in maintaining company QMS and HACCP plan and keeping up to date with the emerging trends in the fields of food safety and regulatory compliance
- Maintaining relevant third-party certifications (BRC, Organic, Demeter, Vegan, Kosher, packaging waste and recyclability reporting obligations)
Key Responsibilities and Accountabilities:
- Fluent written & spoken English
- Experience in a technical role in a similar food brand holder/ importer/ distributor environment
- Technical knowledge of a wide range of ambient product categories
- Good scientific background/ understanding of food science
- Working knowledge of EU / UK Food Regulations
- Good understanding and training in HACCP principles
- Good data skills and working knowledge of Microsoft Suite, databases, and ERP systems
- Ability to prioritize and complete varied workload with proactive approach to problem solving
- High level of accuracy and attention to detail with good analytical skills
- Self-motivating team player, with good communication skills
- Working knowledge of BRC certification requirements, particularly Agents & Brokers standard
- Knowledge of organic certification standards
- Fluent written & spoken Japanese, other languages desirable
- Personal knowledge of the Clearspring product range
Benefits:
- 28 days of holidays (including bank holidays) increasing with service
- Purchase of Clearspring products at 50% discount from retail price
- Auto Enrolment Company Pension Plan
- A bonus may be paid to all team members annually, based on the profitability of the company.
- Cooking facility to prepare lunches
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: Quality Manager, Food Quality Engineer, Quality Assurance Manager, Quality Assurance, QA Manager, Qualified Quality Assurance Manager, Food QA Inspector, Food Quality Assurance Manager, Senior Quality Assurance Manager, Quality Improvement Manager, Quality Improvement, Quality Assurance Lead, Quality Auditor may also be considered for this role.
