Job Title: Project Coordinator
Location: Bridgend
Salary: £18,000
The company is a well-established, award winning Telecommunications Company based in Bridgend. The primary focus is to ensure the best customer service for their customers.
An exciting opportunity has arisen for a motivated individual to join this thriving organisation as a Project Co-Ordinator. The Project Co-Ordinator is an essential role in delivering effective project delivery matched with excellent customer service for their clients. The successful candidate will work with the sales, technical and finance team to ensure the efficient service from sale to billing. As a member of the company team the successful candidate will have excellent customer service skills matched with a practical and organised approach with everything they do.
Key Responsibilities:
- Managing all projects from beginning to end
- Manage all transfers and new orders for landline, broadband, virtual numbers and cloud orders
- Manage all transfers and new orders for mobile and data sim orders
- Manage vehicle tracker installations with 3rd party vendor
- Liaise will all 3rd party suppliers to ensue project delivery
- Organise and liaise with the sales team and engineering team
- Manage ordering of project equipment
- Complete welcome letters, packs and general administration
- Contacting customers with project updates within SLA
- Manage incoming calls and emails
The Candidate will have the following:
- Exceptional communication skills
- Ability to communicate at all levels
- Excellent customer service skills
- Organisational, administrative and proficient IT skills
- Self-motivated and driven to succeed
- Flexible, thrives in a fast-paced environment
- Able to work off own initiative and develop ideas
- Demonstrable record of effective relationship building
- Ability to use Office suite
- Professional telephone manner
- Willing to work on new ideas to improve current processes
- Telecoms experience is desirable
If you have a “can do” attitude, ready for your next career move and are passionate about technology and customer service then this is the role for you.
Please click the APPLY button to send your CV and Cover Letter for this role.
Candidates with the experience or relevant job titles of; Project Co-Ordinator, Sire Co-Ordinator, Assistant Project Manager, Construction, Site Project Manager, Site Manager, Project Manager, Site Manager, Project Administrator, Systems Improvement Officer, ICT Project Coordinator, Project Management, AGILE, Prince2, ICT Project Management, IT Systems Improvement Team Lead, ICT Systems Implementation Officer may also be considered for this role.
