Job Title: Practice Improvement and Performance Manager
Location: Civic Centre, High Street Uxbridge, Middlesex, London, UB8 1UW
Salary: £58,209 – £62,595 per annum
Job Type: Full time, Permanent
Working Hours: 36 Hours
Closing Date: 2nd February 2024
About us:
At Hillingdon we’re proud of our commitment of ‘Putting our residents first’, ensuring they’re at the heart of everything we do! We want to attract talented individuals like yourself who share our aspirations for the borough and can support us to deliver exceptional services for Hillingdon.
With an ambitious strategy we pride ourselves on delivering services that improve the lives of all our residents, businesses, and partners. Embarking on a journey of continuous improvement, we’ve set an agenda to ensure the provision of; safer communities, a thriving local economy, a greener more sustainable environment, whilst increasing our digital capabilities.
What does a Practice Improvement and Performance Manager do at Hillingdon?
Join Our Team as a Practice Improvement and Performance Manager!
Are you ready to take the reins in a critical role that ensures the safety and well-being of our most vulnerable adults? Look no further – we’re seeking a dynamic Practice Improvement and Performance Manager to join our team, reporting directly to the Head of Safeguarding Adults.
In this vital and strategic position, you won’t just be another team member; you’ll be the driving force behind delivering a resident-focused, ultra-efficient service. Your mission? Protect and safeguard our most vulnerable adults who are at risk of abuse.
Collaborating closely with our Head of Safeguarding, you’ll be the go-to expert on the Care Act 2014, Safeguarding Adults, and Deprivation of Liberty Safeguards (DoLS) across all our services. Your mandate is to cultivate a culture of relentless improvement and data-driven decision-making.
About you:
Please note, to be considered for this role you must be a qualified Social Worker, with Social Work England Registration.
- Quality Assurance: Ensuring that Adult Social Work, including Mental Health, complies with the latest legislation and policies, such as the Mental Capacity Act, Care Act, London Multiagency Adult Safeguarding Policy and Procedures.
- Continuous Enhancement: Elevating our social work processes, including enhancing our case management system and crafting practice guidance that sets the bar high.
- Raising Standards: Spearheading a mission to boost practice standards across the board by establishing a robust audit framework.
- Performance Management: Playing a pivotal role in embedding a performance-driven culture by providing insightful management information and coaching support to our managers.
- Influential Coaching: Your expertise will empower our team and service managers to drive individual and collective performance to new heights.
- Tailored Training: Collaborating with Heads of Service to identify training needs and designing a personalized training plan across Adult Social Work.
- People-Centric Care: Ensuring that every individual’s needs are met through a personalized approach, maximizing their independence and minimizing social care service demand.
- Legal Excellence: Maintaining a watchful eye over all court and legal proceedings, ensuring the highest quality, timeliness, and adherence to judicial protocols.
- Multi-Agency Collaboration: Chairing and attending strategic multi-agency groups to enhance practice and provision. Linking in with social workers and managers to ensure adherence to agreed practice standards.
Join us in our mission to be “inspection ready” at all times, from peer reviews to CQC inspections. Make a real impact in the lives of vulnerable adults and help shape the future of Adult Social Work.
What we offer:
Here’s a comprehensive overview of the fantastic benefits we provide:
Work Life Balance
- Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
- 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
- Generous Holiday Entitlement – You will receive a minimum of 26 days annual leave each year, in addition to bank holidays. This entitlement increases to a maximum 37 days after 10 years of service.
Please note the company is not able to offer sponsorship or relocation assistance for this role so candidates must already possess the right to live and work in the UK to be considered.
Candidates with the experience or relevant job titles of; Social Worker, Support Worker, Enabler, Carer, Care Management, Care Support Worker, Support Coordinator, Support Manager, Care Coordinator, Social Worker, Improvement Manager, Practice Manager, Practice Improvement Manager may also be considered for this role.
