Job Title: Personal Assistant
Location: Northenden, Manchester
Salary: Negotiable dependant on Experience
Job type: Permanent, Full time
Express Solicitors is a top 200 Law firm that specialises in all areas of personal injury including public liability, occupier’s liability, road traffic accidents, employer’s liability, industrial disease, serious injuries and clinical negligence. We pride ourselves in the work we do helping injured people.
We are Law Society accredited and are a Legal 500 Leading Firm for both Personal Injury and Clinical Negligence. Six of our Partners are members of the Law Society Specialist Personal Injury Panel.
The role:
Due to our continued success and growth, Express Solicitors are currently looking for a Personal Assistant (PA) to work closely with one of our Partners. This is a true PA position, which is pivotal in supporting the Partner.
This PA role will involve diary management & elements of case management, as well as liaising with courts, defendants and clients. There is a focus on client care and you will be working collaboratively with the Partner to help maintain client relationships. We are looking for proactive & personable candidates who must have secretarial/PA experience within personal injury.
Key duties:
- To support in the efficient management of cases, including monitoring important dates/deadlines, autonomously producing chaser letters and chaser calls, dealing with routine incoming letters.
- To prepare correspondence and documents through audio-typing and word processing and ensure correct enclosures.
- To make appointments, arrange meetings and to manage the partner’s diary.
- To attend clients both in person and on the telephone and to provide such support in a professional and friendly manner in keeping with the firm’s standards for client care.
- To assist with the preparation of trial bundles.
- To provide support to other secretaries and the administration team as required.
- To undertake any specific training when required to do so and overall to have a responsibility towards self-development.
- To ensure the confidentiality of all the firm’s and clients’ documentation and information.
- Undertake filing as required.
- When working on a file always making sure there is a task in there for the next step. Review the file and make sure if you have e.g. requested a Form of Authority, the appropriate chaser task is set.
- Fully complete jobs. If a dictation asks you to make a call to arrange e.g. an appointment, you may not mark the dictation as closed until the appointment is made (especially where it takes repeated attempts contact the client).
- Update case details such as client email address and / or 3rd party details. We are required to send as much correspondence as possible electronically.
- Help us live the Express Service Pledge and deliver excellent levels of client care.
- Good standard of literacy, grammar & accuracy.
- Any other ad hoc duties as and when required.
The Candidate:
Essential Skills
- Demonstrable legal secretarial experience within personal injury.
- Computer literate.
- Excellent command of English spelling, punctuation and grammar (we may test at interview)
- Excellent audio typing skills
- Audio typing speed of 65+ words per minute
- Experience of working with court forms and creating pleadings
Benefits:
- Our standard working hours are 8:30am to 5:30am Monday-Thursday and 8:30am to 5pm Friday but we are happy to consider alternative arrangements and reduced hours, please tell us upon application what you are looking for.
- 23 days holiday, rising 1 day per year to a max of 26 days, plus bank/public hols. Please note, the office is closed between Christmas and New Year and 3 holidays are reserved for this period.
- 3 holiday buy backs per year after 1 year of service
- Private medical insurance available after 2 years’ service
- Death in Service – 2 x salary based on annual salary only – eligibility commences when you join the company
- Active social committee
- Active training culture and various groups and events such as Diversity & Inclusion.
- Netball / Football team, 10km Manchester team and more.
- Usual ancillary benefits including Employee Assistance Programme etc.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of; PA, Personal Assistant, EA to Associate, PA to Associate, EA to Partner, PA to Partner, Legal Secretary, Office Assistant, Business Administrator, Executive Assistant, Business Assistant, Secretary, Fee Earner Support, Fee Earner Assistant, Legal Support Assistant will also be considered for this role.
