Call Centre and Customer Service

Parts Advisor / Parts Administrator (Technical)

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Job Title: Parts Advisor (Technical)

Location: Leighton Buzzard (Training held in Northampton)

Salary: Negotiable dependant on experience

Job Type: Full Time, Permanent

Hours: 8am-5pm Monday to Friday, 40 Hours per week

Stone Hardy specialises in the service and repair of tail lifts and shutters for commercial and passenger vehicles.

We offer a 24 hours a day, 365 days per year service for both tail lifts and shutters with teams throughout our regional locations which are based in Bathgate, Bristol, Birmingham, Manchester, London and Northampton.

The Role:

To ensure that parts identification and referred work is dealt with and completed appropriately within company guidelines and timescales whilst ensuring effective use of company assets and resources.

The Role is based in Leighton Buzzard, however training is to be held in Northampton for a one month period.

Key Duties:

  • To complete the referred procedures as detailed in the process document
  • Accurate identification of the parts needed for the follow up work to be carried out
  • To make recommendations for works, in addition to the engineer’s request
  • Ensure effective communication is maintained at all times with Suppliers and Depots
  • Ensure operational deadlines are met
  • Ensure accurate and timely completion of all procedures and Company documentation
  • Ensure computer and operational system records are maintained effectively
  • Ensure compliance with Health and Safety legislation
  • Undertake other duties which the Company may from time to time reasonably request.
  • Complies with all aspects of ISO 9001:2015 under your remit

The Candidate:

Qualifications and Education Requirements:

  • 1 year’s relevant work experience
  • Basic education required

Preferred Skills:

  • Technical ability without requirement for direction
  • T. skills to include use of internal systems, Microsoft Excel and Word
  • Customer relationship skills
  • Effective communication skills

Additional Notes:

  • Range of relationships: Internal cross functional relationships, Customer and Supplier contact

Benefits:

  • 20 days holiday
  • Life Insurance
  • Health Plan

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of: Parts Advisor, Parts Administrator, Customer Service Advisor, Engineering Parts Advisor, Stock Controller, Warehouse Operative, Parts Specialist, Parts Receipt, Store Maintenance, Parts Operations Advisor, Parts Operations Support Advisor, Parts Dispatch, Motor Industry Parts Advisor, Motor Industry Parts Administrator, Automotive Parts Advisor, Automotive Parts Administrator, Vehicle Parts Advisor may also be considered for this role.

How can we help?
How can we help?

If you have any questions and you would rather chat to a member of our team please email or call us about this role.

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