Job Title: Packaging / Patching Engineer
Location: A mix between Client Site, Office Based, and Remote
Salary: Competitive, dependant on experience
Job Type: Full-Time, Permanent
Hours: Based around patching cycle
Weeks 1 & 2 09:00 – 17:00 Onsite
Weeks 3 & 4 12:00 – 20:00 WFH
OOH (TBC) – Weekends of Weeks 2, 3 and 4
Flexibility required, depending on security requirements / exploits etc.
About the role:
The Network and Hosting (N&H) clients division’s primary function is to manage all the operational back-end IT Infrastructure. Additionally, this division is also accountable and responsible for most of the Infrastructure Security activities which includes IT server maintenance scheduling and delivery across all the different Infrastructure services in the areas of Vendor Operating Systems (OS) platforms, networks, storage, and hosting (cloud).
The primary objective is to ensure that the following infrastructure platforms and applications remain compliant:
Infrastructure
- Windows
- Solaris
- Red Hat, number of versions
- Other to be defined
Applications
- Browsers
- Other to be defined
Also manage the creation of application packaging together with the scheduling and deployment of all planned and un-planned security patches incl. application patches released from Adobe and Oracle/Java etc.
Key Duties:
- Take instruction from the patch manager and be confident in applying OS and application patches to large infrastructure platforms and the ability to troubleshoot and report failed patches
- Provide proactive reasoning on why certain patches shouldn’t be installed i.e. simply not relevant based on the info given or the patch has known instability history
- Use and adopt automated tools provided by the client to apply the patches with minimal impact, e.g. out of hours or at times acceptable with the Service Owners
- Prioritise deployment of patches against priority of services i.e. Mission Critical, Business Critical and other
- Work with the Server Owners to plan the update of 3rd party software updates for Business Owned servers e.g. Google Chrome, Firefox etc.
- Investigate any failed MS patch deployments and put into place detailed processes to resolve these
- Working from a Qualys customised vulnerability report provided by the Cyber Security division to highlight obsolete software and have it uninstalled/updated, and any config changes required to make the server compliant.
- Run monthly compliance reports and present these to the Senior Management team
- Document procedures for the full patch management across the estate
About you
Key Skills:
- Patch management experience
- Strong software background with experience of managing, upgrading, maintaining and retirement of software titles within a large corporate environment.
- Application Packaging background and experience using Flexera Adminstudio for MSI creation, and other Application Packaging tools.
- Experience with large scale software deployments using SCCM/MECM as the deployment tool.
- Knowledge and experience of script creation for automation and software remediation purposes, including testing and deployment (.bat, .cmd, .vbs, .ps1).
- ITIL focused and experience with Software Lifecycle Management
- Security focused and has the ability to identify any possible software vulnerabilities present within the server estate and able to make recommendations with a view to resolve vulnerabilities.
- Experience with vulnerability platforms, such as Qualys
- Familiar with Microsoft and 3rd party software update (patching) methodologies
Behaviours:
- Reliable
- Team player
- Self Motivated
- Pro active
- Process Driven
- Logical thought process
- Flexible working attitude
- Attention to detail
Knowledge and Skills;
- Fluent English, both spoken and written
- Demonstrate strong process skills
- Work well under pressure
- Ability to remain motivated by targets and deadlines
- IT risk awareness
- Excellent interpersonal and customer facing skills
- Ability to work accurately
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: Infrastructure Engineer, Server Engineer, Server Maintenance, Network Infrastructure Engineer, 3rd Line Support, IT Systems Engineer, Back-end Specialist may also be considered for this role.
