Job Title: Order Processor
Location: Thurrock
Salary: £20,000 to £25,000 per annum, depending on experience
Job Type: Full Time, Permanent
The Showerlab is a bespoke distributor and installer based in South Essex, are seeking an Order Processor to join their expanding team.
The Role:
Within this role, you’ll liaise directly with design stores and home developers; taking and entering orders on to the in-house system. You’ll work closely with the design team to see the sale through from initial order enquiry to successful completion.
The ideal candidate will be a strong administrator with outstanding customer service skills, good understanding of excel, and some knowledge of 2D CAD would be a distinct advantage. This is a great opportunity for someone with an interest in construction design and administration who is looking to utilise their skills within a technical environment.
Key Duties:
- Processing a high volume of orders from order placement through to successful delivery
- Manage the design and delivery of product to customers
- Create and edit designs for customers via Smart Build and utilising 2DCAD from order specifications
- Update the in-house CRM system and Sage with correct customer information
- Liaising with Warehouse, Sales and Technical departments in order to complete successful orders
- Provide general administrative support to the company
About you:
- Previous telephone-based sales experience essential, preferably in technical environment
- Experience in a customer focused role
- Ambitious and driven
- Excellent communication skills, both written and verbal
- Meticulous attention to detail with ability to prioritise conflicting workloads
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of: Order Processor, Technical Order Processor, Order Administrator, Order Handler, Order Support, Order Co-ordinator, Order Execution Specialist, Client Service, Customer Services, Customer Assistant, Customer Service Consultant, Customer Advisor, Customer Service may also be considerate for this role.
