Job Title: Operations Supervisor
Location: Hastings, East Sussex
Salary: £17,700.10 per annum
Job type: Full Time, Permanent
Closing Date: 30th April 2019
The company operates three attractions in Hastings that are steeped in history dating back to 1066. The third attraction, a popular aquarium and the location of this position, is situated on the seafront, in the historic Old Town of Hastings and has an array of spectacular ‘underwater gardens’.
The Aquarium is open all year round whereas the other attractions open from February to November of each year.
About the Role:
Reporting to the Cluster Manager and Deputy General Manager you will play an important hands on role in this small team managing the daily operations of the departments. You will lead by example and motivate the team members to ensure high standards at all times.
You will create exceptional, engaging and compelling guest experiences for all visitors to the attractions.
The role will include event co-ordination, record and report keeping, managing and growing secondary revenue streams, admin duties and training and recruitment of seasonal staff members.
This role also includes Duty Management responsibilities – opening and closing procedures including cash management. Full attraction checks/walk rounds, daily/weekly reporting, till system operation and daily health and safety checks.
This is a full time post which involves working 5 days a week and often includes working weekends and bank holidays.
About You:
You will have excellent communication and organisational skills, excel in all areas of customer service, enjoy challenging situations and able to create a positive and innovative working atmosphere.
Sales experience would also be an advantage as they strive to meet targets in their outlets. A previous supervisory/managerial role in the leisure and tourism industry is desirable.
The successful candidate should also have the ability to develop themselves and their team within this role.
About the company:
The company is a Spanish multinational, with its headquarters based in Madrid, who owns and operates over 65 leisure attractions across Europe, 10 of which are located in the UK.
They are fully committed to equal opportunities and this is reflected in their hiring process.
Please click the APPLY button to send your CV and Cover Letter for this role. Your covering letter WILL be used as a sifting mechanism so make sure it stands out from the crowd!
The company recognises the time and effort it takes to apply for a position, but as an employer of choice they receive a high volume of applications and in the interests of economy, the company does not notify candidates who have been unsuccessful in their application; consequently if you have not heard anything within 4 weeks of the closing date, please assume that you have not been successful on this occasion.
Candidates with the relevant experience or Job Titles of; Operations Supervisor, Attractions Team Leader, Leisure Supervisor, Team Leader, Deputy Supervisor, Business Manager, Senior Manager, Branch Manager, Event Coordinator, Office Manager, Associate Manager, Operations Coordinator, Visitor Services Supervisor, Operations Overseer, Duty Manager, Deputy Duty Manager may also be considered for this role.
