Job Title: Officer of Temporary Accommodation
Location: Ashford, Kent
Salary: £32,334 to £35,844 pa depending on skills and experience Plus Lease car or cash alternative of £2,080 pa
Job Type: Full time, 18 Month Fixed term contract
Working Hours: 37 Hours Per Week
Closing Date: 16th March 2025
The focus of the role will to provide a comprehensive multi-disciplinary housing management service for move-on accommodation, ensuring that households moved from temporary accommodation into move-on are supported and signposted to sustain a tenancy and successfully move to a permanent housing solution.
Duties of the role:
- Carrying our viewings and tenancy sign-ups when a move-on property is ready to be let.
- Undertaking regular tenancy visits
- Conduct welfare checks on vulnerable tenants to ensure that they are appropriately safeguarded and where necessary complete referrals to partnership agencies.
- Support and assist tenants with managing their finances, and signposting or referring to appropriate partnership organisations.
- Responding to reports of Antio Social Behaviour and domestic violence.
About you:
You will need to have at least 2 year’s relevant housing experience and up to date knowledge of welfare benefits along with the ability:
- To adhere to procedures and deadlines
- To be proactive with excellent attention to detail
- To prioritise a heavy workload and have a good telephone manner as your work will involve dealing with the general public responding to calls from tenants and service providers.
Benefits:
We offer a wide range of benefits including:
- Hybrid Working – We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working.
- Competitive remuneration package – We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.
- Generous annual leave
- Free life insurance
- Excellent salary linked pension scheme
- Supportive relocation package
- Opportunities for training and development
Additional Information:
With devolution news and talks evolving, we understand that there may be some uncertainty for those currently serving within the sector. Kent, Medway and all District and Borough Councils in the South East already work closely with each other and a devolution deal would represent the next step forward in that partnership working. The services we currently deliver continue to be vital to our communities and will remain so whatever changes may be proposed in the coming year. This is an exciting, but stable time to join our organisation.
We welcome applications from the Armed Forces Community.
Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide.
Please click the APPLY button and you will be redirected to the council’s website to complete your application.
Candidates With the Relevant Experience or Job Titles Of; Temporary Housing Officer, Social Housing Advisor, Housing Officer, Housing Services, Accommodation Officer, Housing Administrator, Social Housing Assistant, Social Housing Officer, Temporary Housing Administrator may also be considered for this role.
