Job Title: Sales Office Manager
Location: Romsey, Hants.
Salary: £25,000 – £35,000 including bonus
Job Type: Full Time, Permanent
Purpose of the Role:
Reporting to the Company directors, you will be managing the Company’s office facilities, operations and staff. This is a new, senior position created within a young and growing, high-tech Company. You will be expected to contribute and develop as a team member whilst enhancing and developing the management role (and the team) over the coming months.
[N.B. To be considered for this important role please include a covering letter demonstrating your understanding of the job requirements and summarising why you believe you could meet those requirements.]
Responsibilities:
- Allocation and management of primary tasks to the appropriate team members
- Maintenance and coordination of staff holiday calendar.
- Coordination and assistance with website updates and marketing activities.
- Development of internal and external (customer) communications and channels.
- Presales and post-sales activities and associated staff responsibilities.
- Customer support tasks whether via the team or the relevant supplier.
- Coordination of customer support including equipment repairs & calibration.
- All sales literature and sales tools including the pool of demonstration equipment.
- Assisting the directors in maintaining prices within the master price list and CRM price book.
- Assisting the directors in the production of sales and marketing reports using CRM and record system.
- Maintaining health and safety standards and records.
- Maintaining first aid records and training.
- Assisting the directors in updating, maintaining and ensuring compliance policies and procedures for admin processes and quality standards.
- Day to day management of the office to include cleanliness, waste management, COVID restrictions etc.
The successful Candidate will have/ be:
- You will bring sufficient experience in this or similar roles such that you can hit the ground running.
- Personable and friendly, a team player, with the organisational and people skills needed to manage office activities, staff and to communicate effectively with customers and suppliers.
- An instinctive appreciation of the vital importance of customers, staff and suppliers and incorporating that into your attitude, approach and activities.
- Proficient with office computer software and cloud-based computing and, ideally, experience of using CRM systems.
- Creative and proactive approach, keen to take the initiative and able to work unsupervised.
- A self-starter: punctual and reliable with drive and a strong desire to succeed (and to develop the team to do so.)
- A background involving technical support or use of electronic measurement equipment or similar would be an advantage.
- Sales/marketing experience (phone / email / LinkedIn, etc.) would be considered an advantage.
Please click on the APPLY button to send your CV and Cover Letter for this role. A cover letter must be included in order to be considered for this role
Candidates with experience of: Office Manager, Sales Manager, Operations Executive, Senior Administrator, Operations Coordinator, Admin Manager, Team Leader, Admin Coordinator, Administration Manager, Support Team Leader, Junior Operations Manager, Office Coordinator, Business Support Manager, Office Administrator, Sales Team Leader, Business Support Coordinator, Operations Management may also be considered for this role.
