Job Title: Office Manager
Location: Ancoats Urban Village, Manchester
Salary: £27,000 to £30,000 pa dependent on experience
Pattern: Monday to Friday 35 hours pw
Type: Full time / fixed term contract
Slade & Cooper is a leader in their field and has been providing accountancy and related services for 25 years, specialising in working with charities, co-operatives, registered social housing providers and other social enterprises. The company’s aim is to serve and support those who are involved in positive social change.
Reporting to the directors this is a fantastic opportunity for a talented, dynamic office manager to join a socially responsible and ethical employer based in the Urban Village in the heart of Manchester city centre. This is a busy role, which will not only require strong admin and finance skills but also multitasking to balance a range of different priorities to ensure that the plates keep spinning. To support our practice we use Senta, a Cloud-based software system. Although it is not essential to have used this particular software, knowledge and experience of this or a similar tool would be preferred.
The successful applicant will join a team where the partners and staff have a background in and a real passion for the not-for-profit sector. In order for the firm to continue to maintain their reputation for quality, service and value for money, it is essential that all staff share a common approach.
All candidates must be eligible to both live and work in the United Kingdom, no sponsorship opportunities are available for this role.
The successful candidate will be responsible for:
- Oversee the smooth running of the office environment on a day to day basis.
- Provide day to day administration support to the directors.
- Oversee insurances, lease agreements and purchasing of office equipment, general consumables and supplies.
- Develop and implement effective administrative systems, procedures and protocols.
- Effective use of Senta CRM software system
- Assist the small team with aspects of customer care, reception duties, call handling and screening. Follow up on phone calls and contacts as appropriate.
- Assist the team with work flow management to include correspondence with clients and their bankers (where required) and management of client deadlines.
- Deal with incoming post and distribution amongst the team, and deal with independently where appropriate.
- Arrange office events, training and lunches.
- Manage the health and safety as well as fire regulations within the office.
- Maintain the practice accounting records including banking of cheques, data entry onto Quickbooks Online and monthly reconciliation of the practice bank account.
- Take responsibility for credit control.
- Issue invoices for payroll and other regular services.
- Assist the director responsible for HR with correspondence, employment contracts, management of annual appraisals etc.
- Manage systems to comply with data protection /GDPR regulations, including management of client paper and electronic records, archiving and disposal of confidential material.
- Manage and maintain the practice time ledger and track staff holidays.
- Be the main contact for the company’s outsourced IT provider.
- Management of social media communications to include website, twitter and blogs
The Ideal Candidate:
A ‘completer/finisher’, with excellent organisation and planning skills, plus:
- A proactive outlook and ability to use their own initiative
- Ability to work under pressure and prioritise activities
- A friendly and approachable character with experience of being customer facing, able to develop enduring relationships with important clients and customers
- Confident with IT software system, such as Senta and able to manage upgrades and migration.
- Proficient with Word, Excel and Power Point with the ability to learn and maintain different databases
- A minimum of 2 years previous and relevant experience, including sales, purchasing and reconciliation work
- Knowledge and experience of managing Health & Safety in an office environment
- Knowledge and experience of managing a company’s on-line presence including social media activity
- Ideally hold a business or administration management qualification
- Be flexible, positive and confident
- Strong numerical reasoning
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience of Office Worker, Manager, Administrator, Admin Manager, Administrative Manager, Administrative Assistant, Business Administrator, Office Coordinator, Office Assistant, Administrator Manager, Senior Manager, Bookkeeper, Accounts Admin, Accounts Assistant may also be considered for this role.
