Job Title: Administrator
Salary: £18,500 per annum
Location: Preston
Position: Full Time, Permanent (37 hours per week)
The Company is an award-winning pension services business with offices across the UK. They are currently seeking a number of Administrators to join their team in Preston. This is an interesting and varied role which will include processing a variety of complex queries, pension benefits and administration for members of several different pension schemes including Local Government, police and fire pension schemes.
Their roles are service driven and they need employees with good IT skills who can work effectively on their own initiative as well as being an effective team player.
Key Accountabilities:
- To process and check a range of pension benefit calculations, including but not restricted to refunds, deferred and member estimates, ensuring service level targets and deadlines are met in respect of these areas. This will involve use of CMS their case management system
- High levels of data entry and cleansing
- To respond to member correspondence relating to the work undertaken within the Casework Team, again ensuring that service level targets and deadlines are met in these areas
- To support service provision as appropriate undertaking other duties required within the role
- Liaise with customers, and third parties as required to ensure excellent service delivery
- Treat information security with the upmost respect, dealing appropriately with sensitive and confidential information within Service protocol/guidelines
The Successful Candidate will have/be:
- Previous administration experience
- Proven ability to work effectively on own initiative as well as being an effective team player, promoting positive behaviour and attitudes, working flexibly, whilst at all times developing and maintaining a good working relationship within the team and the service as a whole
- Good analytical skills with the ability to undertake detailed mathematical calculations accurately
- Demonstrable experience of working accurately and to deadlines, managing workload as appropriate
- Good IT skills with the ability to use a variety of systems
- The ability to communicate effectively at all levels possessing excellent communication skills
- Commitment to providing a good customer service at all times
What they offer in return:
- 25 days holiday (plus bank holidays)
- 4% employer pension contributions
- Located in central Preston are easily accessible by road, rail and public transport
- Free fruit and hot drinks provided
They provides an environment of continuous personal and professional development to support employees in reaching their full potential to deliver their vision ‘to be a leading pension services business.
Working Hours:
37 hour working week, with flexibility in working pattern between the hours of 8am and 6pm for the right candidate.
Please note that as part of the recruitment process, candidates may be invited to complete both ability and psychometric assessments and will receive feedback.
Please click on the APPLY button to send your CV and Cover Letter for this role.
The Organisation is keen to promote a diverse workforce to maximise their ability to provide quality services to all their customers. All applicants who are known to be disabled and who meet the minimum criteria for the role will progress to the next stage of the recruitment process.
Candidates with the relevant experience, qualifications, and job titles of: Admin Assistant, Office Administrator, Administrator, Admin Assistant, Administration Clerk, Administrative Assistant, Receptionist, Secretary, Business Administrator, Support Administrator, Reception Administrator, Marketing Admin, Business Support, Executive Assistant, Office Assistant, Office Coordinator, Secretary, Clerk, Business Administrator, Executive Assistant may also be considered for this position.
