Job Title: General Office Administrator
Location: Leeds, West Yorkshire
Salary: Competitive
Job Type: Full Time, Permanent (37 hours per week – Monday to Friday)
This is an exciting opportunity for an enthusiastic self-motivated individual to join our team in Leeds. Working within a small team the role of General Office Administrator is varied and busy. You will support the sales, service, repairs and accounts functions. You will assist the internal and external sales team to develop, retain customer loyalty and enhance the customer experience. Working to assist the finance team in maintaining ledgers and data input. You will also assist the service & repairs team in collating and preparing information for monthly reports. This will be a varied role which requires a multi-skilled individual.
The company provides robust hydraulic solutions for customers who prefer a partner, not just a vendor, and is one of the leading European specialists. As professionals in design, manufacture and test the company pioneers multi-fluid trials to maximise the value of alternative hydraulic fluids. The company’s goal is to lead development in hydraulic solutions for demanding applications.
This is a challenging role and requires someone experienced that can provide us with adaptability and flexibility in order to be both pro-active and responsive to the ever-changing office demands. Initiative, attention to detail and the ability to organise and prioritise workload is key.
About the role:
General Admin & Reception duties including:
- Answering the phone
- Opening and distributing post
- Meeting and greeting visitors
- Taking meeting notes
- Filing, scanning, printing and photocopying
Support Sales team in all aspects of the sales function when required including:
- Sales Order Processing and issuing Order Acknowledgements
- Diary Management
- Liaise with customers directly (via telephone, email and occasionally face to face)
- Handle customer calls coming through to internal sales
- Help maintain, monitor and respond to all customer enquiries entering Oilgear through the enquiries inbox
- Assist in the preparation of quotes
- Assist in the maintenance and reporting of KPI data, new order review and margins
- Update production plans
- Signposting and passing through non sales enquiries to the relevant department
- Maintain, update and keep dates and data accurate on the quotes log and CRM
- Arrange shipping and prepare despatch and customs documentation
- Assist with Aftersales queries to include shipment tracking, copy invoices, etc.
Assist Finance team, responsible for accounting functions including:
- Purchase orders & invoices – ensure delivery notes are matching, coding & input data
- Check for discrepancies and query, liaise with relevant depts & suppliers
- Sales ledger invoicing and credit control
Support Service and Repairs team:
- Collating information for bill of materials preparation
- Preparing customer reports and quotations
- Maintain CRM to ensure visibility of enquiries
About you:
- Excellent attitude
- Strong attention to detail
- Experience in accounting software
- Proficient in Excel/ Word & Outlook
- Experience of working in a similar role, preferably engineering or manufacturing
- Excellent organisational and communication skills
- Flexible
- Excellent levels of literacy
Benefits:
- 30 days holiday per year
- Company Pension Scheme
- Flexi time Scheme
This job description reflects the immediate requirements and objectives of the post, however, it is not an exhaustive list of duties but provides a general overview of the work undertaken which may vary in light of changing demands and priorities of the business.
All candidates must be currently eligible to both live and work in the United Kingdom.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the experience or relevant job titles of; Admin, Sales Support, Customer Services Assistant, Accounts Assistant, Customer Services, Administrative Assistant, Customer Support, General Assistant, Business Support, Office Admin may also be considered for this role
