Job Title: Medical Agency Administrator
Location: Northenden, Manchester
Salary: National Minimum Wage / National Living Wage
Job Type: Full Time, Permanent
Working Hour: 8:30am to 5:30pm Monday – Thursday, 8:30am to 5pm Friday
Ontime Reports Ltd is a specialist medical agency, which provides expert appointment-booking support to personal injury lawyers and their clients, medical records pagination and other specialist services.
The Role:
We are currently seeking to recruit an Administrator to join our expanding company. This is an exciting opportunity for a talented administrator to help provide an excellent level of support to our busy team.
This will be varied job role as you will be assisting different teams with a variety of tasks, including; providing customer service support and general admin duties.
Key Responsibilities:
- Scanning & allocating correspondence
- Answering telephones in a polite and professional manner
- Administration support, such as typing, filing, faxing, photocopying
- Collating and sorting post
- Ordering stationery
- Helping to keep the office tidy
- Requesting Medical records
- Processing Medical records
- Other ad hoc duties as required
Person specification:
Required Qualifications/Training
- GCSE English & maths at Grade C or above
Required Attributes
- Administrative experience
- Knowledge of Microsoft Office packages including Word and Outlook
- Excellent standard of written and spoken English
- Ability to maintain client confidentiality at all times
- Ability to deal with volumes of work and manage conflicting priorities
- High levels of accuracy and attention to detail
- Experience of dealing with customers on the telephone
Desired Attributes
- NVQs or qualifications in business administration
- Experience of working in a law or legal services firm
Benefits:
- 23 days holiday, rising 1 day per year to a max of 26 days, plus bank/public hols. Please note, the office is closed between Christmas and New Year and 3 holidays are reserved for this period.
- 3 holiday buy backs per year after 1 year of service
- Private medical insurance available after 2 years’ service
- Death in Service – 2 x salary based on annual salary only – eligibility commences when you join the company
- Active social committee, firm pays for trips to e.g. Bowling, Chester Races, Christmas party, Summer Barbecue
- Active training culture and various groups and events such as Diversity & Inclusion.
- Netball / Football team, 10km Manchester team and more.
- Usual ancillary benefits including Employee Assistance Programme etc.
At the Company they rate skill and ability above all else and therefore their recruitment policy encourages applications from all.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of Administrator, Office Assistant, General Assistant, Administrative Assistant, Office Support, Customer Support, Office Admin, Customer Services Executive, Customer Service Representative, Client Service, Customer Services, Customer Assistant, Customer Service Consultant, Customer Service Administrator, Customer Support, Business Support, may be considered for this role.
