Job Title: General Office Administrator
Location: Leeds, West Yorkshire
Salary: £22,000 – £24,000 per annum
Job Type: Full Time, Permanent (37 hours per week – Monday to Friday)
The company provides robust hydraulic solutions for customers who prefer a partner not just a vendor and is one of the leading European specialists. As professionals in design, manufacture and test the company pioneers multi-fluid trials to maximise the value of alternative hydraulic fluids. The company’s goal is to lead development in hydraulic solutions for demanding applications.
Role Overview:
This is an exciting opportunity for an enthusiastic self-motivated individual to join the team in Leeds. Working within a small team the role of General Office Administrator is varied and busy but primarily you will support both the sales and the accounts functions.
You will assist the internal and external sales team to develop, retain customer loyalty and enhance the customer experience. You’ll also work to assist the finance team in maintaining ledgers and data input this will be a varied role which requires a multi skilled individual.
This is a challenging role and requires someone experienced in sales who can provide adaptability and flexibility in order to be both reactive and responsive to the ever changing office demands. Attention to detail and the ability to organise and prioritise workload is key.
Main duties will include:
General Admin & Reception duties including answering the phone, post, meet and greet of visitors
Support sales team in all aspects of the sales function when required including:
- Sales Order Processing
- Diary Management
- Liaise with customers directly (via telephone, email and occasionally face to face)
- Handle customer calls coming through to internal sales
- Maintain, monitor and respond to all customer enquiries entering through the enquiries inbox
- Assist in the preparation of quotes
- Assist in the maintenance KPI data, including, daily sales updates, new order review and margins and weekly rolling Forecasts
- Signposting and passing through non sales enquiries to the relevant department
- Maintain, update and keep dates and data accurate on the quotes log and CRM
Assist finance team, responsible for accounting functions including:
- Purchase orders & invoices – delivery note matching, coding & input data
- Check for discrepancies and query, liaise with relevant depts & suppliers
- Sales ledger invoicing and credit control
- Manage the holiday calendar and absence information
Key Requirements:
- Experience in accounting software
- Proficient in Excel/ Word & Outlook
- Experience of working in a similar role, preferably engineering or manufacturing
- Excellent organisational and communication skills
- Flexible
- Excellent levels of literacy
Benefits:
- 33 days holiday per year
- Company Pension Scheme
- Flexi time Scheme
When applying applicants should provide a covering letter detailing their salary expectations and availability to commence work.
The site is conveniently situated approximately 1 mile from the centre of Leeds with easy transport links to both the city centre and the motorway.
All candidates must be currently eligible to both live and work in the United Kingdom.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the experience or relevant job titles of; Administrator, Admin, Sales Support, Support, Customer Services Executive, Assistant, Sales Assistant, Customer Services, Administrative Assistant, Customer Support, General Assistant, Customer Services Administrator, Customer Services Support, Customer Service Advisor, Sales Associate, Customer Assistant, Customer Service Consultant, Sales Executive, Customer Service Administrator, Business Support, Office Administrator, Office Admin, Office Assistant, Customer Service Representative, Client Service, Office Associate, Office Support, General Admin, Team Administrator, Team Admin may also be considered for this role
